SRE Engineer

SRE - Role purpose

The L2/SRE team investigates and resolves incidents end-to-end as a resolver, not a router, and applies reliability-engineering practices.

Key responsibilities

• Investigate and resolve P2-P4 incidents through to closure, taking full operational ownership.
• Perform root-cause analysis and drive structured problem management to prevent recurrence.
• Convert recurring incidents and toil into automations and runbooks, working with the automation factory.
• Apply SLO and error-budget practices; monitor service health and act proactively.
• Support major-incident response under MIM coordination; participate in on-call rotation.
• Contribute to detection tuning, knowledge articles and continuous service improvement.

Experience & skills

1-6 years in SRE or operations engineering; strong Linux and cloud fundamentals; scripting ability in at least one of Python or Bash (or equivalent); familiarity with observability and incident tooling; solid troubleshooting and problem-management discipline.

Core technical stack:

• SRE / DevOps background
• AWS strong hands-on experience
• Docker & Kubernetes
• Terraform / IaC
• Python or Bash scripting
• CI/CD pipelines
• Monitoring / Observability / SRE tools
• Strong production troubleshooting