SRE Engineer

5 to 8 years – relevant only – Bangalore location – please upload profiles in any of My active Id.

• Design, build, and maintain highly available, scalable production systems (Kubernetes/OpenShift, container orchestration, streaming data pipelines).
• Define and track SLIs/SLOs/error budgets for critical services; drive engineering priorities based on reliability data.
• Lead and participate in incident response: triage, mitigate, and drive root cause analysis (RCA) and postmortems for production incidents.
• Build and maintain monitoring, alerting, logging, and tracing (e.g., ELK/Filebeat, Kafka, Grafana, Prometheus) to improve system observability.
• Automate operational tasks (deployment, scaling, failover, capacity management) via IaC and CI/CD pipelines.
• Perform capacity planning and performance tuning for distributed systems (Kafka clusters, databases, message queues).
• Conduct network- and protocol-level troubleshooting (TCP/TLS/mTLS handshakes, packet captures, DNS) to diagnose complex production issues.
• Partner with development teams to improve system design for reliability, including reviewing readiness/liveness probes, timeouts, retries, and failure modes.
• Maintain and improve runbooks, escalation procedures, and on-call practices.
• Participate in an on-call rotation, responding to and resolving production alerts within SLA.

Your future duties and responsibilities

Required qualifications to be successful in this role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.