SSVF Program Case Manager

New Vision House of Hope, Inc.

OPEN POSITION: Case Manager

We are seeking a highly qualified job candidate who enjoys working with people and helping them to address and resolve issues confronted by homelessness or at risk of becoming homeless. Our candidate must be compassionate, patient, a great listener, enjoy challenges and counselor who is able to connect to people regardless of their position in life. If you have what it takes, please consider applying for the New Vision House of Hope, Inc. Supportive Services for Veteran Families Case Manager position.

WHAT IS THE MAJOR PURPOSE OF THE JOB?

The New Vision House of Hope, Inc. (NVHOH) Supportive Services for Veteran Families (SSVF) Case Manager is responsible for: case management services; and outreach services to identify homeless Veteran families and Veteran families at risk of becoming homeless. The Case Manager will provide prevention and rapid re-housing services to include conducting intakes, screening and determination of program eligibility, and development of a housing stability plan that establishes major goals, objectives and activities to address housing loss or placement for permanent housing. The SSVF Case Manager will work with the Veteran family to identify and resolve client barriers; assistance with identifying permanent housing placement as well as preventing loss of permanent housing; connecting the Veteran families to VA benefits, other public benefits as well as wraparound services provided within New Vision House of Hope Behavioral Health program and other community partners. Our services are confined to Baltimore City which includes but not limited to street level engagement as well as connection with local community agencies. The position is full-time, contractual, and grant-funded.

EDUCATION/TRAINING REQUIRED FOR THE JOB: Minimum of Associate Degree required. Bachelor’s degree preferred.

SKILL/EXPERIENCE LEVEL REQUIRED FOR THE JOB: Previous experience required – Minimum of two years as a Case Manager, registered nurse, Client or Patient Navigator, Community Health Worker, or Adult Rehabilitation Counselor. Experience working with the homeless Veteran population strongly preferred, but not required. Experience in and knowledgeable of the Baltimore City Homeless Management Information System (HMIS) or other Human Services databases helpful; Demonstrated ability to work with colleagues who represent a diversified population and skillset as well as conflict resolution styles.

Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures, and ability to work with a team of colleagues who represent a diversity of work and conflict resolution styles. Knowledge/ability to operate certain equipment, machines, Microsoft software and tools.

Job Type: Full-time

Pay: From $50,000.00 per year

Education:

• Associate (Preferred)

Experience:

• Case management: 2 years (Preferred)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person