Irwin Incorporated
Staff & Operations Coordinator
23 days ago
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Important information
Contract type:
Permanent
Salary:
$47,000 – $52,000 / year
Location:
East Rochester, NY, USA
Work mode:
Onsite
Published on:
1 October 2026
What they need
The Staff & Operations Coordinator is a pivotal role within the company responsible for recruiting an incredible team and for carrying out the logistics of dozens of events each week and preparing the final details leading up to those events. This includes communicating with staff & customers, preparing/cleaning equipment, driving & loading trucks, supervising/facilitating events and more.
This is an extremely demanding role which is dictated by our client's events and brings with it an irregular and unpredictable schedule including frequent evenings, weekends, and early mornings. It is also very physically demanding and the work environment is regularly outdoors. This is anything but your average 9-5 job; you will experience last minute calls, get pulled in multiple directions at once, and almost certainly feel overwhelmed at various points. This a problem-solving role that requires logical thinking, effective time management, levelheadedness, and poise under pressure. It combines an office role with a physically active role - a unique opportunity for the right candidate. Normal works days are Tuesday - Saturday with Sunday and Mondays as required.
Responsibilities and Duties
- Recruit, train, lead & manage competent full & part-time staff
- Communicate with clients to prepare final details for events
- Field event additions and schedule changes, as necessary
- Compile payroll information
- Visit and work at event sites to supervise staff
- Clean/maintain equipment needed for events
- Oversee & improve the operational systems, processes & infrastructure of the company
- Manage budgets, inventory, safety, company policies & documentation
- Report on and implement changes in company processes
- Anticipate and solve operational & tactical risks and challenges
- Property management
- Other duties as assigned
Qualifications and Skills
- Experience supervising staff
- Excellent verbal, reading, writing, arithmetic and relevant computer skills
- Unwavering commitment to customer service and a solid understanding of basic business principles
- Leadership and a positive approach toward people
- Visibility requires maintaining a professional appearance and providing a positive company image to the public
- Attention to detail is a very important part of the job. Demonstrate your attention to detail by copying and pasting the preceding sentence into your cover letter when applying.
- Work requires moderate local travel to event sites which requires the possession of a valid driver's license
- Work also requires ability to lift and move very heavy objects
- Requires a willingness to work an extremely flexible schedule including evenings, weekends & on-call availability
Job Type: Full-time
Pay: $47,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
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