Staff APP

Appointment Staff (APP Staff) – Full-Time | Jakarta (Work From Office)Job Description

We are seeking a communicative, detail-oriented, organized, and target-driven individual to join our team as an Appointment Staff (APP Staff). In this role, you will be responsible for scheduling appointments with prospective clients, confirming attendance, managing appointment data, and supporting the smooth execution of the company's operational and business development activities.

Key Responsibilities

• Contact prospective clients via phone, WhatsApp, or other communication channels to confirm appointment schedules.
• Arrange, organize, and update appointment schedules based on company requirements.
• Conduct follow-ups with prospective clients to ensure attendance according to the scheduled appointments.
• Maintain and update the prospective client database accurately and systematically.
• Coordinate with the Sales, Marketing, and other related departments to ensure effective appointment management.
• Handle basic inquiries from prospective clients regarding appointment schedules and procedures.
• Prepare daily and weekly reports related to appointment activities and attendance rates.
• Ensure all appointment-related administrative processes are carried out in accordance with company standards.

Qualifications

• Minimum education: Senior High School (SMA/SMK) or equivalent.
• Diploma (D3) or Bachelor’s Degree (S1) is an advantage.
• Fresh graduates are welcome to apply.
• Previous experience in Telemarketing, Customer Service, Appointment Setting, Administration, Customer Relations, or related fields is preferred.
• Strong verbal and written communication skills.
• Detail-oriented, organized, and capable of managing multiple schedules simultaneously.
• Able to work independently as well as collaboratively within a team.
• Proficient in Microsoft Office and familiar with digital administrative tools.
• Strong time management skills and target-oriented mindset.
• Willing to work full-time on a Work From Office (WFO) basis in Jakarta.
• Must be domiciled in Jakarta or the Greater Jakarta area (Jabodetabek).

Benefits

• Competitive base salary.
• Performance-based incentives and bonuses.
• Training and career development programs.
• Professional, positive, and supportive work environment.
• Long-term career growth opportunities within a growing company.

Job Details

Position: Appointment Staff (APP Staff)
Employment Type: Full-Time
Work Arrangement: Work From Office (WFO)
Work Location: South Jakarta
Domicile Requirement: Candidates must be domiciled in Jakarta or the Greater Jakarta area (Jabodetabek)..

Jenis Pekerjaan: Penuh Waktu

Pertanyaan Lamaran:

• Berapa usia Anda saat ini?
• Di mana domisili Anda saat ini?
• Apakah Anda memiliki pengalaman di bidang Sales, Direct Sales, Customer Relations, Customer Service, Telemarketing, atau Telesales?
• Apakah Anda nyaman melakukan follow-up calon pelanggan melalui telepon, WhatsApp, maupun pertemuan langsung?
• Jika lolos seleksi, kapan Anda dapat mulai bergabung?

Lokasi Kerja: Tatap muka