Staff Backend Software Engineer

Who you are

• 8+ years in software engineering with demonstrated experience architecting distributed systems and shipping production AI/ML applications
• Experience working with LLM-based applications, familiarity with - measuring and improving grounding, reducing hallucinations, and building guardrails for reliability
• Deep expertise designing APIs, orchestration layers, and evaluation frameworks for agentic AI systems at scale

What the job involves

• As a Staff Software Engineer on the Core Automation team within the Platform group, you'll architect and build the Agentic AI systems that are transforming how Coinbase operates.
• This team is reimagining customer support and compliance processes for a fully AI-driven world, designing intelligent agents, orchestration frameworks, and measurement systems that deliver delightful customer experiences at scale.
• You'll own the technical direction for production AI systems, working across cross-functional teams to bring this vision to reality while building primitives that scale automation across the company
• Architect and build Agentic AI systems that power Coinbase's compliance automation and other Operations, from intelligent agents through orchestration and guardrails
• Design foundational APIs and measurement frameworks that ensure AI agents are grounded, relevant, and reliably deliver customer delight with minimal hallucination
• Lead technical direction for distributed systems underpinning AI automation, defining architecture patterns and strategic roadmaps in partnership with engineering leadership
• Build reusable primitives and orchestration solutions that enable AI-powered automation to scale across multiple domains beyond the initial customer support and compliance focus
• Mentor engineers on AI system design techniques, coding standards, and production-readiness practices for LLM-based applications