Staff Engineering Manager

Who you are

• Experienced engineering manager or technical lead with a proven track record of delivering software projects and growing engineering teams
• 10+ years of experience architecting systems (service-oriented, event-driven, distributed systems, cloud) as well as hands-on development experience in modern api development and scalable architectures
• 5+ years of experience building solutions using AWS technologies such as: Lambda, SQS, SNS, EventBridge, API Gateway
• Proficiency in Python
• Experience using strongly typed languages (C#, Java, etc) is a plus
• Strong fundamentals working with databases and data modeling, both relational (e.g. PostgreSQL) & NoSQL (e.g. DynamoDB)
• Experience with IaC such as CDK/CloudFormation or TerraForm
• Demonstrated ownership and understanding of large, real-time high availability systems
• Deep technical background - comfortable guiding architecture discussions, code quality standards, and designing reliable, scalable systems
• Strong communication and interpersonal skills, with an ability to promote collaboration across engineering, product, and business teams
• Passion for mentoring and developing engineers, with a commitment to continuous learning and growth
• Nice to have: Familiar with Agile/Scrum methodologies and client-side frameworks, such as Vue.js, React, or Svelte

What the job involves

• We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era
• Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new
• Our engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization
• We're seeking engineers to utilize advanced technology in agile settings, with a focus on improving the customer experience for every collector
• Our Collectors Experience team is enhancing an entirely virtual and digital Collectors ecosystem
• We’re delivering a unified, end-to-end experience across all our brands, from grading submissions to marketplace serving millions of collectors and investors worldwide
• You’ll lead and mentor our software engineering team and partner with product, design and cross-functional teams
• We’re looking for a Staff Software Engineering Manager to lead the team behind PSA Set Registry, PSA’s flagship experience for collectors to organize, compete, and celebrate their PSA-graded collections
• This is a highly visible, consumer-facing product at scale (hundreds of thousands of registered sets) with a deeply engaged user base of collectors who care about every card, ticket, and set they build on the platform
• You’ll report to the Director of Software Engineering
• Drive the design, development, and delivery of high-quality software products, from concept to production release. Build public facing web and mobile apps used daily by a passionate global collector community-direct user impact, tangible feedback, real customer problems
• Partner with Product, Design, and cross-functional teams to develop clear business requirements and translate them into technical solutions
• Oversee the entire software development lifecycle, including architecture decisions, code reviews, and release management
• Lead and mentor teams of software engineers, fostering a collaborative and inclusive environment
• Promote best practices in engineering, including continuous learning, agile methodologies, and high standards for code quality and documentation
• Troubleshoot complex issues in production applications and provide hands-on technical guidance when necessary
• Champion company policies and contribute to building a positive, engaging culture
• Identify opportunities for process improvement and help shape long-term technical strategy

The application process

• As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process

Benefits

• Employee Discounts: Be your own customer. Receive discounts on select grading services for approved submissions.
• 401(K) Matching Plan: Invest in your future with our competitive 401k matching plan.
• Health Insurance: Collectors offers medical, dental, and vision for you and your family’s well being.
• Vacation/Paid Time Off: Enjoy time away from work with paid vacation for full-time employees.
• Holiday Pay: All regular, full-time employees are eligible for 10 company paid holidays.
• Flexible Hours: Flexible schedules with varying shifts are available to accommodate your needs.