Staff Import (English Speaker)

Qualification

• Minimum Diploma (D3) or Bachelor's Degree (S1)
• Fluent in English, both spoken and written
• At least 1 year of experience in Importir, PPJK or Freight Forwarding
• Good understanding of import procedures, customs regulations, and shipping documentation.
• Familiar with import documents such as Bill of Lading (BL), Packing List, Commercial Invoice, PIB, and Delivery Order (DO).
• Able to prepare and provide competitive quotations based on customer requirements and shipment details (freight, customs clearance, trucking, etc )
• Capable to handle customer complaints and provide appropriate solutions
• Good communication and coordinate with overseas shippers, customers, import team and related parties
• Able to work independently and in a team
• Detail-oriented and capable of handling multiple shipments simultaneously.
• Willing to be on standby to monitor shipments during weekends and public holidays when required.
• Flexible to provide operational support outside regular working hours when necessary.

Responsibilities

• Coordinate and monitor import shipments from origin to destination.
• Prepare, review, and ensure the accuracy of import documentation.
• Monitor customs clearance processes and ensure compliance with import regulations.
• Track shipment status and provide regular updates to customers and internal team.
• Ensure all import activities are completed within the required timelines and budget.
• Assist in cost control and optimization of import operations.

Preferred Qualifications:

• Knowledge of Indonesia Customs procedures, import licensing requirements and shipping documents.
• Experience working in a freight forwarding, PPJK or Importir company is an advantage.