Staff Infrastructure Software Engineer (Enterprise AI)

• We’re looking for a Senior Infrastructure Software Engineer to build and scale our core infrastructure in a fast-paced environment
• This team is key to our mission, directly enabling the deployment of these agentic flows for our customers. This is a unique opportunity for an infrastructure leader who is passionate about defining the future of AI deployments
• You will be at the forefront of the industry, solving complex, bleeding-edge problems in scalability, security, and developer efficiency
• You will architect and implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in diverse, highly-regulated industries like healthcare, telecom, finance, and retail
• Define the architectural patterns for our multi-cloud infrastructure to support secure, reliable, and scalable Agentic workflows for enterprise customers
• Lead the infrastructure roadmap with a strong focus on compliance, privacy, and security standards, including designing change management and data isolation strategies
• Own the development and maintenance of our best-in-class Agentic observability platform (logging, metrics, tracing, and analytics) to proactively ensure system health and enable rapid incident response
• Drive developer efficiency by building automated tooling and championing Infrastructure-as-Code (IaC) paradigms throughout the engineering organization
• Solve the toughest engineering problems related to multi-tenancy, data isolation, and high-performance inference at a massive scale, taking end-to-end ownership across the full product lifecycle

Benefits

• Health & Wellbeing: Our holistic approach to supporting Scaliens includes comprehensive health coverage, dental and vision insurance, mental healthcare services, and more. PTO policies and accommodating schedules ensure you’ll get time off when you need it to relax and recharge. Note that our offerings may vary by region as we strive to respond to the unique needs of Scaliens around the globe.
• Personal & Career Growth: Continuously learn and grow through annual learning & development stipend, attending leadership breakfasts, manager training, speaker series, and joining an ERG.
• Building Scale Community: We welcome guests to our offices, and you can expect to see Scalien families and friends around. Join local happy hours, and accept invites to game nights, book clubs, and many other employee-led community events.
• Parental Support: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.- Deep understanding of modern infrastructure practices, including CI/CD, IaC (e.g., Terraform, Helm Charts), container orchestration (e.g., Kubernetes) and observability platforms (e.g., Datadog, Prometheus, Grafana)
• Bonus points: Hands-on experience and a passion for working with Agents, LLMs, vector databases, and other emerging AI technologies
• Extensive experience with at least one major cloud provider (AWS, Azure, or GCP)
• Strong knowledge of security and compliance in enterprise environments, with a focus on access management, data isolation, and customer-specific VPC setups
• Proven experience in a senior role, with 5+ years of full-time software engineering experience
• Proficiency in Python or JavaScript/TypeScript, and SQL