Staff Machine Reliability Engineer

Who you are

• Ability to lawfully access information and technology that is subject to US export controls
• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Manufacturing Engineering, Systems Engineering, or a related technical field
• 6+ years of experience in machine development, reliability engineering, manufacturing engineering, equipment engineering, or a related discipline
• Demonstrated experience leading complex root cause investigations and corrective actions on electromechanical or automated equipment
• Strong understanding of structured problem-solving methodologies such as RCCA, 8D, fault-tree analysis, FMEA, DOE, or equivalent methods
• Experience working across mechanical, electrical, controls, software, manufacturing, and/or process engineering disciplines
• Ability to interpret machine and production data, distinguish correlation from root cause, and translate findings into engineering action
• Demonstrated ability to independently drive technically ambiguous, cross-functional problems through resolution
• Strong written and verbal communication skills, including the ability to communicate technical problems and risk to both technical and non-technical stakeholders
• 8+ years of experience developing, sustaining, or improving complex industrial equipment or automated manufacturing systems
• Experience with high-complexity capital equipment, laser powder bed fusion additive manufacturing, industrial automation, robotics, additive manufacturing, semiconductor equipment, aerospace manufacturing, or similar systems
• Experience owning reliability across a fleet of machines rather than resolving issues on a single piece of equipment
• Experience using fleet health, downtime, utilization, failure-rate, or maintenance data to prioritize engineering work
• Experience defining reliability requirements, validation criteria, or qualification strategies for new machine designs and engineering changes
• Demonstrated technical leadership at the Staff level, including influencing teams and driving decisions without direct authority
• Experience establishing or scaling reliability engineering processes, issue-management systems, engineering standards, or technical-debt reduction mechanisms

What the job involves

• As Staff Machine Reliability Engineer, you will lead the resolution of Divergent’s complex and systemic machine reliability challenges across the additive manufacturing fleet
• You will drive issues from escalation through root cause, engineering solution, and validated closure, while ensuring recurring failures are translated into durable technical improvements
• This role operates across Machine Development, Product Support Engineering, Service, Production, and engineering SMEs to convert fleet experience into stronger design requirements, engineering standards, validation strategies, and future machine capabilities
• The Staff, Machine Reliability Engineer combines deep technical problem solving with systems thinking, cross-functional leadership, and the ability to drive reliability improvements throughout the product lifecycle
• Screen, triage, group, organize, and support prioritization of engineering escalations based on fleet impact, recurrence, severity, and business need
• Determine the appropriate engineering ownership and engage the required SMEs across Hardware, Automation & Controls, Materials & Processes, MDE, Software, and Supplier Quality
• Drive clarity in clear ownership, priority, status, and next actions for open reliability issues
• Ensure engineering escalations move quickly from identification to actionable investigation
• Drive and support coordination of complex and cross-functional RCCAs for recurring, systemic, and machine-level failures
• Cultivate a problem-solving culture that looks beyond symptoms to identify and understand true root cause
• Challenge assumptions, identify gaps in evidence, and ensure technical conclusions are supported by data
• Coordinate with SMEs to develop engineering solutions and drive actions through completion
• Provide guidance and support evidence generation to demonstrate that a corrective action sufficiently resolves the issue
• Ensure technical debt is closed by ensuring the identification of root cause, the development of engineering solutions, and the validation that solutions correct the issue
• Track aging and closure of engineering actions
• Support the generation of engineering standards and requirements generation throughout the product lifecycle informed by reliability learnings
• Serve as a technical leader for reliability problems that span multiple engineering disciplines and organizational boundaries
• Create alignment when ownership or technical direction is unclear and drive teams toward decisions based on evidence
• Communicate reliability risks, technical findings, tradeoffs, and recommended actions clearly to engineering and business leadership
• Improve the mechanisms, metrics, and processes used to manage engineering reliability issues and create a sustainable reliability function