Staff Manager

Job Role: Staff Manager

Location: Black Liquorice Company Ltd, Vale Park, Evesham, WR11 1AE

Department: Management

Reports to: Managing Director

Availability requirements: Part-time, between 20 & 24 hours a week. We are looking for someone available 5 days a week. We operate between the hours of 8:00 am and 5:00 pm Monday to Friday. Set hours, days, start and finish times would be agreed.

Job Type: Permanent. Working from the office.

Rate: £15.00 per hour

Job Application Process: Please make your application through Indeed; your application must contain a Cover Letter to be considered for the role.

Your Cover Letter must detail examples of when you have been able to demonstrate the job requirements and skills.

Interview: If successful with your application, we will invite you to a formal, in-person interview, where we will give you a tour of our facilities, discuss the role, ask you some questions, and get to know you.

Interview Dates: Interviews will be held on 22nd and 27th October 2026.

The Company:

Black Liquorice Company Ltd has grown over recent years, and we are now looking for a Staff Manager to join our creative and exciting confectionery company.

For 11 years, BLC has imported, manufactured and packaged liquorice, confectionery and gifting to sell to the trade and public. We design products and packaging in-house for our own brands and our clients. The company is dynamic and ever-evolving, which creates a varied and fulfilling environment for our employees. We have a mix of office based, warehouse based and agency staff.

Position Overview:

We are looking for a Staff Manager who is innovative, motivated, and creative. With excellent professional office skills.

You would be working directly for our Managing Director and our Head of Production.

Key Responsibilities:

• Office Team Leader:
• Setting objectives for the office staff, which consists of our Administration & Operational Support Team, and our Design & Marketing Team.
• Overseeing staff output.
• Holding weekly Office meetings.
• Resource management across the company:
• Conducting regular reviews, evaluations, and progress checks.
• Fostering and maintaining positive working relationships with all staff.
• Managing our HR software, including onboarding, offboarding, and leave management.
• Supporting the MD and Head of Production with grievances and disciplinaries, and any other HR issues. (We do have an HR Consultant for support across the board with HR.)
• Approving timesheets to be sent to our Payroll Manager.
• Managing working patterns and shift planning with Management.
• Resolving any issues as they arise.
• Overseeing company culture, helping to maintain a positive and enjoyable working environment for all. Also, to motivate staff through recognition of hard work and achievements.
• Recruitment:
• Identifying the need for recruitment along with the MD and Head of Production.
• Creating Job Descriptions.
• Posting on relevant job sites.
• Overseeing job applicants.
• Bringing quality job applicants to the MD and Head of Production for review.
• Scheduling interviews.
• Carrying out interviews.
• Company overview:
• Maintaining an excellent knowledge of the company’s operations and plans, so that staff and resources can be utilised effectively.
• Administration:
• Maintaining email accounts.
• Responding to customers, clients, and stakeholders via email, over the phone, and in person.
• Keeping and maintaining accurate files and folders.

Requirements:

• Education:
• Minimum 3 A Levels, or other relevant qualification, or relevant on-the-job experience.
• Experience:
• Working as a Staff Manager for a minimum of 1 year.
• Working with HR software.
• With recruitment.
• Skills Required:
• Communication: to clearly convey organisational goals, daily tasks, and expectations through active listening and constructive feedback. With staff, management, customers, and other stakeholders.
• Literacy & numeracy: Excellent literacy and numeracy skills to keep our communications effective and our records accurate.
• Emotional intelligence and empathy: to understand individual team members' perspectives, support well-being, and navigate interpersonal dynamics calmly.
• Leadership and delegation: match tasks to team member capabilities, set clear parameters, and avoid micromanaging.
• Problem solving and decision making: analyse root causes quickly during disruptions and act decisively under pressure.
• Coaching & talent development: guide junior staff, offer constructive feedback, and build individualised growth pathways.
• Change & conflict resolution: guide teams smoothly through organisational shifts and resolve disagreements objectively.
• Time management & prioritisation: set deadlines for operations to ensure objectives are achieved. To prioritise tasks based on urgency and importance.
• Accountability & Integrity: lead by example, by owning mistakes transparently, and by upholding workplace standards.

Benefits available to you:

• Competitive hourly rate.
• Use of our HR system.
• 28 days of annual leave, including Bank Holidays (pro-rata).
• Christmas closure.
• Career development.
• Flexibility around childcare.
• Company pension scheme.
• Company social events.
• Trialling our latest confectionery ranges.
• Staff discount.
• Free on-site parking.
• You choose how you dress, so that you are at your most productive. From smart to casual.

Pay: £15.00 per hour

Expected hours: 20.0 – 24.0 per week

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Sick pay

Ability to commute/relocate:

• Evesham WR11 1AE: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (required)

Experience:

• Staff Manager: 1 year (required)

Work Location: In person