Staff Nurse

Role and Responsibilities of Staff Nurse

The Staff Nurse shall be responsible for supporting the clinical and operational functions of the clinic while ensuring patient safety, regulatory compliance, and high standards of healthcare service.

The duties of the Staff Nurse include, but are not limited to, the following:

1. Patient Care and Clinical Assistance

• Assist the doctor during patient consultations, examinations, and procedures.
• Provide basic nursing care, triage, and patient preparation before consultation.
• Monitor patient vital signs and report abnormal findings to the attending doctor.
• Assist in minor procedures, wound care, injections, vaccinations, and other treatments as directed by the doctor.

2. Medical Records and Documentation

• Maintain accurate and complete patient records in the clinic’s medical record system.
• Ensure all consultations, procedures, and treatments are properly documented in accordance with clinic policies and Malaysian healthcare regulations.
• Protect the confidentiality of all patient information in compliance with the Personal Data Protection Act 2010.

3. Medication and Pharmacy Support

• Assist in dispensing medications as prescribed by the doctor in accordance with Malaysian medical regulations.
• Ensure correct labeling, dosage instructions, and documentation of medications.
• Maintain inventory control of medications and medical supplies.

4. Insurance, Panel and TPA Claim Assistance

• Assist in preparing and submitting patient claims under insurance panels and Third-Party Administrators (TPAs).
• Ensure accuracy of billing, documentation, and claim forms required by panel providers.
• Support administrative staff in verifying patient eligibility for panel services when required.

5. Clinic Operations and Equipment Management

• Ensure consultation rooms, treatment areas, and medical equipment are clean, organised, and operational.
• Maintain proper handling and care of clinic property, equipment, and diagnostic tools.
• Report equipment faults or supply shortages to management promptly.

6. Compliance and Professional Conduct

• Comply with all clinical protocols, professional standards, and company policies established by RHOMED SDN BHD.
• Maintain valid professional registration with the relevant regulatory authority where applicable.
• Uphold professional ethics, patient safety, and the reputation of the clinic at all times.

7. Administrative and Operational Support

• Assist in patient registration, appointment scheduling, and clinic workflow where necessary.
• Support clinic operations during busy periods to ensure efficient patient flow.
• Perform other duties reasonably assigned by the Company or supervising doctor.

8. Confidentiality and Professional Responsibility

• Maintain strict confidentiality regarding patient information, clinic operations, and company data.
• Avoid any conflict of interest or external employment without prior approval from the Company.