Staff Office

Appointment Staff (APP) – Full-Time | Jakarta (WFO)

Job Description We are looking for a communicative, organized, and detail-oriented individual to join our team as an Appointment Staff (APP). This role is responsible for managing appointment schedules, confirming attendance with prospective clients, maintaining accurate database records, and supporting smooth daily business operations.

Key Responsibilities

• Appointment Confirmation: Contact prospective clients via telephone, WhatsApp, or other communication channels to confirm scheduled appointments.
• Schedule Management: Organize, coordinate, and regularly update appointment schedules according to company needs.
• Client Engagement & Follow-Up: Perform timely follow-ups with prospective clients to ensure attendance and engagement throughout the appointment process.
• Database Management: Manage and update prospective client databases accurately and systematically.
• Cross-Divisional Coordination: Collaborate with Sales, Marketing, and relevant divisions regarding appointment schedules.
• Inquiry Handling: Address basic inquiries regarding appointment scheduling and procedures.
• Activity Reporting: Prepare daily and weekly reports detailing appointment activities and attendance rates.
• Administrative Compliance: Ensure all administrative processes related to appointments adhere to company standards and procedures.

Qualifications

• Minimum qualification of High School diploma (SMA/SMK equivalent); Diploma or Bachelor's degree is a plus.
• Fresh graduates are welcome to apply.
• Prior experience in Telemarketing, Customer Service, Appointment Setting, Administration, Customer Relations, or related fields is an advantage.
• Excellent verbal and written communication skills.
• Detail-oriented, organized, and capable of multitasking multiple schedules simultaneously.
• Proficient in Microsoft Office and digital administrative tools.
• Target-driven with strong time-management capabilities.
• Willing to work full-time on-site (Work From Office / WFO) in Jakarta.
• Domiciled in Jakarta or the Greater Jakarta area (Jabodetabek).

Benefits

• Competitive base salary.
• Performance-based incentives and bonuses.
• Training and career development programs.
• Professional, positive, and supportive work environment.
• Long-term career growth opportunities within a growing company.

Jenis Pekerjaan: Penuh Waktu

Pertanyaan Lamaran:

• Berapa usia Anda saat ini?
• Di mana domisili Anda saat ini?
• Apakah Anda memiliki pengalaman di bidang Sales, Direct Sales, Customer Relations, Customer Service, Telemarketing, atau Telesales?
• Apakah Anda nyaman melakukan follow-up calon pelanggan melalui telepon, WhatsApp, maupun pertemuan langsung?
• Jika lolos seleksi, kapan Anda dapat mulai bergabung?

Lokasi Kerja: Tatap muka