Staff Product Designer

• The Design & Research teams play a crucial role in Coursera’s success by gathering learner and educator insights and translating them into recommendations that help Coursera achieve a seamless experience across its platform
• As a Staff Product Designer, you will lead the design strategy and execution for a major product area
• You’ll partner closely with Product, Engineering, Research, and Data Science across multiple teams to shape scalable experiences that drive meaningful outcomes for millions of learners and customers
• This role requires creating clarity from ambiguity, influencing product direction, and transforming complex challenges into simple, elegant, and inclusive solutions
• As Coursera and Udemy come together to redefine how the world learns, this work sits at the center of our platform strategy
• We’re also looking for designers who embrace AI as part of their design practice—using it to accelerate exploration, synthesize insights, prototype ideas, and improve the quality and speed of design decisions
• Lead the design vision, strategy, and execution for a major product area — shaping its strategic direction while ensuring design quality and craft excellence across every stage of the product lifecycle
• Define and navigate ambiguous, complex problem spaces while leveraging insight across customer, business, and operational areas to frame initiatives and drive a strategic point of view
• Partner closely with product managers, engineers, researchers, and data scientists to design and ship experiences that scale across the catalog
• Design new functionality within existing systems, and drive the definition of new patterns and formats as the space evolves
• Partner with research and data leads to synthesize quantitative and qualitative insights into cohesive, actionable design recommendations that shape product direction
• Apply AI fluently as part of the craft itself — using AI tools to accelerate discovery, ideation, prototyping, and iteration — while exercising sound judgment about where AI assistance helps versus where it shortcuts thinking that shouldn’t be a shortcut
• Communicate design rationale effectively to influence cross-functional and senior stakeholders, and mentor designers across pods to raise the bar for craft and storytelling

Benefits

• Coursera covers the cost of tuition so you can earn a free master’s degree and develop new skills. That’s on top of free, lifelong access to courses and certificates on the platform
• We offer medical, dental, and vision insurance for you and your dependents. Plus, free access to counseling and mental health services
• Get up to 16 weeks of fully-paid parental leave when you grow your family and bring a new child into your life
• We host Make-a-thon events twice a year to promote community and innovation. During Make-a-thon, you’ll dedicate time to attend workshops, work on passion projects, and pursue ideas outside of your day-to-day work
• Take paid time off when you need it. We have time off policies that promote flexibility so you can tailor your work schedule when life calls
• Our flexibility extends to where you work. You can choose to work from home, work from one of our offices, or try a combination of the two
• Employees earn company stock, so you can own what we build together and share in our success- Experience with core UX methods — including facilitating workshops, conducting user research, synthesizing insights, creating user flows, defining information architecture, and producing wireframes and prototypes — with a track record guiding teams from discovery through delivery
• 7-9 years of experience as a UX or Product Designer, with a portfolio demonstrating end-to-end ownership of complex solutions across one or multiple product areas
• Demonstrated history of communicating design rationale to influence cross-functional partners, and mentoring other designers to raise the bar for design quality
• Experience with interaction and visual design, including leveraging and contributing to design systems
• Working fluency with AI tools in the design process (e.g., using AI for research synthesis, concept generation, rapid prototyping, or content drafting), with the judgment to know when not to use them
• Proficiency in design and collaboration tools such as Figma and FigJam
• Demonstrated ability to design responsive, mobile-first experiences informed by user research and data insights
• Passion for education, learning transformation, and Coursera’s mission to make world-class learning accessible to everyone
• Track record of using AI tools to change how you work (not just what you ship) — e.g., building lightweight prototypes or internal tools with AI assistance to test ideas faster
• Experience designing for consumer SaaS, enterprise, or EdTech platforms
• Experience designing AI-driven or agentic products, including prompt-based interactions and best practices for human-AI collaboration