Staff Product Manager

Who you are

• This is an individual contributor role requiring deep technical fluency in integration architecture (APIs, managed packages, platform events, OAuth/permission models) paired with strong commercial judgment on what's worth building, for whom, and when
• We’re looking for an entrepreneurial and visionary product manager to help our company build the right integrations strategy
• 10+ years of PM experience in ecosystem or integration roles in a B2B product-driven SaaS environment
• Proven success leading initiatives in a multi-product portfolio company
• Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions
• Experience partnering with distributed engineering teams across different time zones
• A default toward over communication: written specs, recorded walkthroughs, decision logs, and proactive status instead of waiting to be asked
• Even if your background doesn’t match the exact requirements, we encourage you to apply and share any relevant skills in a cover letter

What the job involves

• Sprout Social is seeking an experienced Product Manager to own the strategy, delivery, and scaling of our partner and platform integration ecosystem
• This role sits at the center of a critical shift for Sprout: moving from bespoke, one-off partner integrations toward a scalable, platform-based integration model that reduces engineering lift per partner while expanding the ecosystem of systems that connect to Sprout
• Own individual integrations strategy end-to-end from pricing and packaging to distribution strategy to GA readiness, including ongoing relationship management with cross-functional teams
• Partner closely with Engineering to sequence integration investments, balancing near-term customer/revenue commitments against longer-term platform scalability
• Define and execute platform-based integration strategies (e.g., generalized APIs or connectors) that let customers self-integrate, reducing the need for bespoke builds per vendor
• Serve as the key driver of integration lifecycle management, from alpha and beta through GA and post-launch scaling, aligning with strategic partners and key customers on roadmap, timeline, and requirements at each stage
• Own permissioning, security, and licensing model decisions for packaged integrations (managed packages, namespace strategy, license management)
• Build the business case and prioritization framework for new integration bets, including clear kill criteria and proof points before scaling investment
• Act as connective tissue between GTM, Partnerships, and Engineering to ensure integration work is commercially viable, not just technically sound
• Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our core
• Within 1 month, you’ll plant your roots, including:
• Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
• Learning the current state of integrations at Sprout, along with future product and technical roadmaps
• Diving into our products to learn about what makes our software unique and why customers love our products
• Beginning to understand the capabilities and limitations of our integrations
• Establishing relationships with other product, engineering, design and revenue leaders and identifying areas of opportunity
• Get hands-on with Sprout’s products, experiencing them from the customer’s perspective
• Establishing a working cadence with your engineering partners in Poland, including how you'll handle handoffs, async decisions, and the daily overlap window
• Within 3 months, you’ll start hitting your stride by:
• Partnering with senior product leaders to define key success metrics for your role and teams and how you will measure against them
• Participate in architectural discussions and decisions, asking the right questions to guide your team to successful outcomes
• Participating in planning and roadmap processes and helping to shape the product roadmap for long-term success
• Within 6 months, you’ll be making a clear impact through:
• Becoming an expert in Sprout's integration ecosystem and confidently speaking to partner strategy, technical tradeoffs, and platform roadmap with internal and external stakeholderS
• Owning the integration roadmap and delivering measurable results on key strategic initiatives
• Identify key opportunities to improve cross-team collaboration and alignment
• Standing up working cadences to build and deliver on product roadmap and outcomes in partnership with design, engineering, and GTM teams
• Within 12 months, you’ll make this role your own by:
• Consistently meeting and exceeding established performance targets
• Obtaining (solicited and unsolicited) and acting upon peer, customer, and leadership feedback
• Continue to evolve Sprout’s product culture, shaping the next generation of product managers
• Surprise us! Use your unique ideas and abilities to change our integration capabilities at Sprout in beneficial ways that we haven’t even considered yet!

Benefits

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting