Camden Court Hotel

Staff Room Assistant
Department
Food &amp; Beverage
Contract
Part-Time Weekend
Hours
16 hours per week - Saturday and Sunday, 7.00am-3.00pm
Location
Camden Court Hotel
Role Purpose
The Staff Room Assistant is responsible for maintaining a clean, welcoming, well-organised and fully serviced staff room and associated employee facilities throughout the weekend.
The role plays an important part in the day-to-day employee experience within the hotel, ensuring that staff dining areas, changing facilities and toilets are maintained to a high standard, that staff food service runs smoothly, and that crockery, utensils and refreshments are continuously replenished throughout busy service periods.
The position also supports the hotel's environmental and sustainability objectives through the correct segregation of food and glass waste, encouraging colleagues to use the appropriate recycling facilities and helping to reduce unnecessary waste.
This is a largely self-managed position and therefore requires someone who is dependable, organised and motivated, takes pride in their work and is comfortable using their own initiative without continuous supervision.
Role Evaluation Factors
The following objective, gender-neutral factors describe the requirements and relative demands of the role and support consistent role evaluation and pay transparency.
Skills
· Organisation and prioritisation of recurring duties across a busy operational shift.
· Awareness of hygiene, food handling, waste segregation and safe glass handling requirements.
· Clear and respectful communication when guiding colleagues on recycling and food waste procedures.
· Ability to work independently, recognise priorities and take appropriate action without continuous supervision.
Effort
· Regular standing, walking, bending, cleaning, clearing and restocking throughout the shift.
· Frequent movement of crockery, cutlery, supplies, staff food and recyclable materials within safe handling limits.
· Repeated collection and transfer of guest drinking glasses and recyclable glass bottles from bedroom floors and designated areas.
Responsibility
· Independent upkeep and presentation of employee dining, changing and toilet facilities during the weekend operation.
· Supporting staff meal service for up to approximately 80 employees during a busy shift.
· Maintaining continuous availability of clean crockery, cutlery and utensils during breakfast and lunch service.
· Supporting the hotel's waste-segregation, recycling and carbon-reduction objectives through correct handling and positive colleague guidance.
· Identifying and escalating hygiene, safety, maintenance or supply issues where appropriate.
Working Conditions
· Primarily self-managed operational role with limited continuous supervision.
· Work involves cleaning duties, food-service environments, employee changing and toilet facilities, waste handling and glass handling.
· Regular movement between staff areas, kitchen/service areas and bedroom floors as required by the operation.
· Weekend working is an essential requirement of the position.
Key ResponsibilitiesStaff Room and Employee Facilities
· Maintain the staff room and associated employee areas to a consistently high standard of cleanliness, hygiene and presentation throughout the shift.
· Clean and maintain the male and female employee changing rooms and toilet facilities, including floors, surfaces, sanitary areas and other communal facilities.
· Regularly check staff areas throughout the day and respond proactively where cleaning, replenishment or attention is required.
· Ensure cleaning materials, consumables and other supplies are appropriately stocked and report shortages to the F&amp;B Management Team.
· Maintain safe, hygienic and uncluttered staff areas at all times.
Staff Food Service
· Support the daily breakfast and lunch service for employees by collecting prepared staff food from the hotel kitchen and transporting it safely to the staff room.
· Ensure food is presented appropriately and that the staff dining area is prepared and ready ahead of meal service.
· Monitor the staff room throughout breakfast and lunch periods, ensuring used crockery, cutlery and utensils are continuously cleared from tables and service areas.
· Wash, clean and return crockery, cutlery and utensils so that sufficient supplies remain available throughout service.
· Maintain an efficient continuous cycle of clearing, washing and restocking, recognising that the staff room may serve up to approximately 80 employees during a busy shift.
· Clear and clean the staff dining area following meal periods and ensure it is left ready for continued use.
· Follow all relevant food hygiene and health and safety requirements when transporting, handling or working around food.
Coffee and Refreshment Facilities
· Complete the required daily cleaning and servicing routine for the staff room coffee machine.
· Ensure the coffee station and surrounding area remain clean, tidy and appropriately stocked.
· Monitor the area throughout the shift and address spills, used cups or other issues promptly.
· Report any faults or maintenance concerns relating to the coffee machine or other staff room equipment.
Food Waste and Sustainability
· Ensure food waste is correctly separated and placed into the appropriate designated waste streams.
· Monitor food waste segregation within the staff room and help maintain the correct use of recycling and food waste facilities.
· Where employees use an incorrect waste stream, provide friendly and informative guidance on the correct process.
· Support colleagues' awareness of waste segregation and explain the importance of correct recycling practices in a positive and constructive manner.
· Contribute to the hotel's environmental objectives by helping to reduce contamination of recycling streams, unnecessary waste and the hotel's overall carbon footprint.
· Report recurring waste or recycling issues to the F&amp;B Management Team so that further awareness or corrective action can be considered.
Bedroom Floor Glass and Bottle Collection
· At designated periods before, during and after breakfast and, where required, before lunch, assist with the clearance of used guest drinking glasses and recyclable glass water bottles from bedroom floors and designated collection areas.
· Transport collected drinking glasses safely to the appropriate area so they can be cleaned and returned to operational use by the relevant team.
· Ensure recyclable glass bottles are separated and transferred to the appropriate recycling process.
· Where applicable, ensure recyclable bottles are correctly crushed and stored in preparation for collection by the hotel's authorised third-party recycling provider.
· Maintain safe handling practices at all times when dealing with glass and immediately report broken glass or other hazards.
· Coordinate with relevant operational departments where required to ensure that glassware and recyclable materials are cleared efficiently.
Working Independently
This role operates primarily within areas that are not continuously supervised. The successful candidate will therefore be expected to:
· Organise their workload effectively throughout the shift.
· Recognise what needs to be done without waiting for instruction.
· Prioritise duties according to meal service times and operational requirements.
· Maintain consistent standards even when working independently.
· Take ownership of the cleanliness and presentation of the areas assigned to them.
· Identify and resolve routine issues using good judgement and initiative.
· Escalate maintenance, hygiene, supply or operational concerns to a manager where appropriate.
Person Specification
The ideal candidate will be someone who:
· Takes genuine pride in maintaining clean, organised and welcoming facilities.
· Is reliable, punctual and comfortable working every Saturday and Sunday.
· Has strong personal standards and self-discipline.
· Is motivated and able to work effectively without close supervision.
· Uses initiative and notices when something needs attention.
· Is comfortable working in a busy environment where priorities may change throughout the shift.
· Is organised and able to manage several recurring duties during the working day.
· Has a positive and respectful approach when interacting with colleagues.
· Is confident providing friendly guidance to employees regarding recycling and food waste procedures.
· Understands the importance of hygiene, cleanliness and safe working practices.
· Is comfortable completing physical duties including standing, walking, cleaning, clearing tables and safely moving supplies, crockery and waste during the shift.
Previous experience in hospitality, catering, cleaning or a similar operational environment would be beneficial but is not essential, as training will be provided.
Key Standards of the Role
· Staff facilities are clean and welcoming - Employee dining, changing and toilet facilities are maintained consistently throughout the shift.
· Meal service runs smoothly - Food arrives from the kitchen on time and employees have access to clean crockery, cutlery and utensils throughout breakfast and lunch.
· Cleaning is continuous rather than reactive - Used items are regularly cleared, washed and returned rather than being allowed to accumulate.
· Waste is correctly separated - Food waste and recyclable materials are placed into the correct waste streams and contamination is minimised.
· Sustainability is positively promoted - Colleagues are supported and encouraged to follow the hotel's recycling procedures.
· Bedroom floor glass is managed efficiently - Guest glasses and recyclable water bottles are cleared safely and directed to the correct cleaning or recycling process.
· The area remains well managed without constant supervision - The Staff Room Assistant takes ownership of their responsibilities and demonstrates initiative throughout the shift.
Health, Safety and Hygiene
The Staff Room Assistant must comply with all hotel policies and procedures relating to food safety, hygiene, manual handling, chemical use, waste management, glass handling and workplace health and safety.
Any hazards, equipment faults, spillages, broken glass or other safety concerns must be addressed or reported promptly in accordance with hotel procedures.
Pay Transparency and Equal Pay
The rate of pay for this role is determined by reference to the requirements of the role, including the skills, effort, responsibility and working conditions described in this job description, together with the hotel's applicable pay structure and statutory requirements. Pay decisions will be applied using objective and gender-neutral criteria.
Flexibility
While the responsibilities above describe the main requirements of the position, the Staff Room Assistant may occasionally be asked to undertake other reasonable duties appropriate to the role and within the Food &amp; Beverage operation to support the effective running of the hotel.
Work Location: In person

Staff Room Assistant

Staff Room Assistant

This job is no longer available

Talents

Recruiters

About