Staff Site Reliability Engineer

• We’re looking for a Staff Site Reliability Engineer to lead the evolution of Tabs’ platform as we scale. In this role, you’ll operate as a senior individual contributor, partnering closely with engineering and product teams to design, build, and operate systems that are reliable, observable, and easy to develop on
• You’ll own our infrastructure direction, shape how we ship software, and set the standard for operational excellence across the company. This is a high-impact role for someone who enjoys solving complex systems problems, influencing architecture, and raising the reliability bar without becoming a gatekeeper
• AWS infrastructure direction and platform evolution, including the migration from ECS/Fargate toward a more modern, scalable runtime
• CI/CD systems with a strong emphasis on developer experience, safety, and automation (GitHub Actions today; maturing CD tomorrow)
• Ephemeral environments and preview deploys to speed iteration and increase confidence in changes
• Observability standards across metrics, logs, and tracing, including alert hygiene, dashboards, and SLO development
• Incident response, postmortems, and the reliability culture that surrounds them
• Define and evolve reliability standards, SLIs, SLOs, and error budgets
• Improve observability, alerting, and incident processes across services
• Lead high-severity incidents and drive clear, actionable follow-ups
• Partner with engineering teams to design resilient, scalable systems
• Build automation to reduce toil and lower operational risk
• Mentor engineers and influence best practices across teams

Benefits

• Unlimited PTO: You decide when and how long to take time off
• Fully paid health insurance: Fully paid medical, dntal, and vision insurance
• Complimentary meals: Free lunch and dinner in the office
• Parental leave: Generous paid leave to new parents
• Commuter benefits: Tax-free commuter benefits
• Regular team events: We work hard and play hard- You influence through trust and clarity rather than control
• You balance pragmatism with long-term system health
• Comfortable navigating ambiguity and setting direction in a fast-moving environment
• You treat CI/CD and environments as products that should be fast, reliable, and self-serve
• Strong software engineering experience in one or more modern languages
• Deep experience with AWS, observability tooling, and CI/CD systems
• You’ve run production systems on AWS and can lead platform-level change
• You value learning from failure and improving processes over assigning blame
• You communicate clearly and work well across teams
• You think in systems: risk, rollback strategy, blast radius, and feedback loops
• Expertise operating distributed systems in production at scale
• 10+ years in SRE, infrastructure, or backend engineering roles