Staff Site Reliability Engineer (Kubernetes)

• The Site Reliability Engineer (SRE) will play a key role in building and managing Kubernetes platforms that support cloud-native applications and services
• This position focuses on architecting and managing reliable, scalable, and secure Kubernetes-based platforms on AWS, ensuring high availability and performance while optimizing costs and automation. The ideal candidate will have hands-on experience with AWS infrastructure, Kubernetes platform creation, Helm charts, Karpenter scaling, and Istio service mesh
• Kubernetes Platform Creation: Design, implement, and maintain highly available, scalable, and fault-tolerant Kubernetes platforms. Ensure clusters are optimized for production workloads, providing high resilience and operational efficiency
• AWS Infrastructure Management: Build, manage, and optimize AWS cloud infrastructure, including EKS,ECS, S3, VPCs, RDS, IAM, and more. Implement best practices for cost management, scaling, and security within AWS
• Helm Management: Utilize Helm to automate and streamline the deployment of applications and services to Kubernetes clusters. Create, maintain, and manage Helm charts for production-ready deployments
• Karpenter Implementation: Implement and manage Karpenter to dynamically scale Kubernetes clusters in response to workload demands
• Istio Service Mesh Management: Configure and manage Istio to provide service-to-service communication, security, and observability within the Kubernetes clusters. Enable fine-grained traffic management, service discovery, and policy enforcement
• Platform Automation & Scaling: Automate the deployment, scaling, and management of infrastructure and applications. Work with CI/CD pipelines to ensure a seamless flow from development to production with minimal downtime
• Incident Management & Troubleshooting: Respond to incidents, troubleshoot, and resolve system issues related to performance, availability, and security in a timely and effective manner
• Security & Compliance: Design and implement secure cloud infrastructure with appropriate access controls, network security, and compliance frameworks
• Documentation & Knowledge Sharing: Create and maintain detailed documentation for Kubernetes platform setup, operational procedures, and best practices. Promote knowledge sharing across teams

Benefits

• Work from home opportunities
• Health + Wellness
• Financial Benefits
• Pay + Incentives
• Time Off
• Everyday Living
• Resources- 4+ years of Experience with Terraform
• Hands-on experience with Helm for Kubernetes application deployment and management
• Proficiency in CI/CD pipelines and automation tools (e.g., Jenkins, GitLab, CircleCI, Terraform, Ansible, Spinnaker)
• Experience with multi-region cloud environments
• 5+ years of Experience with AWS
• Expertise in managing and securing Istio for service mesh, including traffic management, security, and observability features
• Experience with monitoring, logging, and alerting tools such as Prometheus, Grafana, CloudWatch, and ELK Stack
• Proven experience with AWS (EC2, RDS, S3, CloudFormation, IAM, etc.) and solid understanding of cloud-native architectures
• Strong expertise in Kubernetes platform creation, management, and optimisation (e.g., setting up highly available clusters, networking, and storage)
• 4+ years of experience with Kubernetes/Helm
• Strong scripting and automation skills in Python, Bash, or Go for infrastructure management and platform automation
• Practical experience with Karpenter for dynamic scaling of Kubernetes clusters and optimising resource usage
• Requires in-person onboarding and travel to our San Francisco, CA HQ office or our Chicago office during the first week of employment
• This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire
• Understanding of security best practices for cloud platforms and Kubernetes (e.g., role-based access control (RBAC), encryption, and compliance frameworks)
• Familiarity with Docker and containerization principles
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent professional experience)
• Certifications (Preferred): CKA (Certified Kubernetes Administrator), CKAD (Certified Kubernetes Application Developer), or AWS Certified DevOps Engineer are highly desirable