Staff Site Reliability Engineer (Waymo Fleet)

• Waymo’s software reliability engineers (SRE) are responsible for the stable operation of Waymo’s fully autonomous systems and supporting infrastructure
• As an SRE, you combine software and systems engineering techniques to build and run large-scale, fault-tolerant, reliable systems
• You focus on optimizing existing systems, building new infrastructure, eliminating manual, error-prone or time-consuming work through automation, and ensuring products that are fast, efficient, and effective
• Serve as a Waymo production expert, and collaborate with other engineers to build reliable systems for autonomous vehicle operations, including depot logistics, automation flow, and critical vehicle state infrastructure
• Manage end-to-end availability and performance for core fleet services, ensuring we have enough usable vehicle supply available to meet targeted user demand, and developing observability and automation to support this goal
• Write designs and implement software to improve system architecture, telemetry or deployment for fleet-specific mission-critical services, preventing outages that could hinder vehicle launch or maintenance
• Provide technical leadership and direction while troubleshooting highly complex system reliability issues and managing technical debt
• Arbitrate in cases of technical disagreement among team members, SREs, SWE partners, and PMs to set global architectural guidelines
• Lead cross-functional and cross-organizational collaborations to integrate disparate projects and processes into widely-reusable components and services
• Champion operational excellence and blameless retrospectives, mentoring and developing leadership within the team to ensure efficient delivery of the vision
• Drive operational standards for fleet and supply infrastructure by leading incident response efforts. You’ll participate in a sustainable on-call rotation, while championing a culture of blameless retrospectives to drive continuous improvement

Benefits

• Medical, dental, and vision insurance for employees and dependents
• Employee assistance programs focused on mental health
• Personalized workplace adjustments for diverse needs and abilities, including physical, mental, and neurodivergent considerations
• Access to mental health apps
• Onsite wellness centers
• Second medical opinion for you and your loved ones
• Counseling services
• Medical advocacy program for transgender employees
• Support programs including menopause benefit
• Competitive compensation
• Regular bonus and equity performance grant opportunities
• Generous 401(k) and regional retirement plans
• Annual cross-company compensation review and pay equity analysis
• 1-on-1 financial coaching
• Fertility and growing family assistance
• Parental leave and baby bonding leave
• Backup childcare
• Elder care and support
• Survivor income benefit
• Caregiver leave
• Paid time off, including vacation, bereavement, sick leave, parental leave, disability, and holidays
• Jury duty leave
• Military leave
• Hybrid work model with remote work opportunities also available
• Educational reimbursement
• Peer learning and coaching platform
• Donation matching programs
• Employee resource groups
• Volunteer hours
• Internal community groups and local culture clubs
• Inspiring spaces to work, recharge, and collaborate with fellow Waymonauts
• On-site meals and snacks
• Fitness centers, massage programs, and ergonomic support
• On-demand fitness, wellbeing, and cooking classes
• Commuter benefits- Proven ability to influence beyond the immediate area of responsibility, providing input to key decision makers that directly impact the future direction of the program
• Demonstrated experience leading cross-functional initiatives between Engineering and Dev
• Proven depth and breadth of knowledge in software reliability, acting as the “go-to” expert for resolving highly complex, high-impact system failures.
• Experience developing and communicating a shared vision, strategy, and priorities across multiple organizations and stakeholders
• Demonstrated track record of successfully leading the reliability program of a complex system (e.g., autonomous systems, cloud infrastructure, or large-scale web service.)
• 8+ years of experience architecting and maintaining mission-critical systems in C++, Java, or Python
• A history of developing leadership within teams, including delegating, and recruiting/mentoring engineers to improve team scaling and execution
• A Bachelor’s degree in a relevant field or 10+ years similar experience in a high-growth environment with leadership experience
• Proven ability to anticipate and solve problems across functional groups, translating business needs into site reliability initiatives
• Demonstrated track record of leading multiple large projects or a mission-critical program from concept to delivery
• Strong background in managing technical debt and system evolution, balancing business velocity with best reliability practices
• Proven ability to lead cross-functional architectural investigations and resolve complex, high-impact system failures in distributed systems
• A Master’s or PhD in Computer Science, Computer Engineering, or a related field