Staff Software Engineer (IQ Grow)

• At Toast, the IQ Grow team is on a mission to scale new, high-impact go-to-market initiatives
• By combining the cutting-edge innovation of AI agentic solutions with human-in-the-loop workflows and touchpoints, we are redefining how restaurants connect with their guests
• Our goal is to deliver a truly personalized marketing experience that empowers Toast customers to build lasting relationships, drive engagement and grow their businesses
• If you’re excited about pioneering at the intersection of advanced AI and human-centered design to make a real-world impact, we’d love to have you on the team!
• You will be a key part of a high-impact, high-ownership engineering team solving complex challenges in a fast-moving product space
• Your engineering leadership will be balancing technical excellence alongside a strong product mindset to solve for continuous growth within both the team and our product space
• Design, build and maintain high performing, flexible, and scalable solutions that help restaurants deliver a best-in-class guest experience : define and execute the technical architecture for AI agents within Marketing and Demand Generation domains, ensuring systems are scalable, reliable, and secure
• Collaborate closely with Product, Design and Engineering stakeholders
• Maintain a strong hands-on presence, writing code, prototyping new patterns, and resolving complex technical bottlenecks under load
• Collaborate with Principal and Senior Principal Engineers across Toast to align on best practices, agent patterns, and spec-driven development paradigms
• Guide, mentor, and elevate engineers within the Team area, fostering a culture of technical excellence and continuous learning
• Ship features end-to-end, from design through rollout, monitoring for success and iterating based on real-world use
• Be an awesome teammate who’s all in on collaboration and collective success
• Leverage cutting edge AI tools to enhance you and your team’s development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team
• Mentor less experienced engineers and up-level the team through design reviews, constructive feedback, and agent-assisted engineering practices
• Our Tech Stack:
• A core of Java & Kotlin based backend services
• React SPAs leveraging Tailwind, GraphQL and Storybook
• Android app built in Java & Kotlin running in the restaurant
• Claude Code and similar AI agentic development tools as part of daily engineering
• PostgreSQL and DynamoDB as core persistence
• And many more technologies that help us build a top class platform

Benefits

• Peer and company recognition programs
• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Subsidized backup childcare
• Mental Health Benefits- Ability to read and integrate with frontend applications; showing curiosity to work across the stack when needed
• Strong enthusiasm for agentic development practices, LLM integration, and modern software paradigms
• Effective communication: Ability to articulate complex technical ideas clearly to both technical peers and product leadership
• Effectively works with ambiguity, agile delivery, and shipping usable software incrementally
• 8+ years of backend/full-stack experience, delivering products that drive impact
• Balanced expertise: Ability to design high-level technical solutions on a whiteboard while remaining deeply connected to code-level execution and system performance
• Curiosity and a growth mindset: you seek feedback, embrace change, and want to grow toward broader ownership
• Passionate about making users happy and seeing people use your product in the wild
• Strong on software development fundamentals — code quality, unit tests, clean code — and open to evolving your workflow with AI tooling
• Strong collaboration skills: you communicate clearly with engineers, product, and business stakeholders, and adapt technical detail to the audience