Staff Software Engineer (Observability)

• Adyen provides a global, unified platform with a wide variety of financial services. Observability plays a key role providing comprehensive data to a wide variety of use cases, ensuring the platform’s reliability and supporting our operations to run smoothly
• As part of the Observability team you will build and maintain products and services that enable engineers at Adyen to understand how their services are behaving in real-time, reliably diagnose issues and streamline data discovery through a common observability ecosystem. Between logs, metrics and traces, our platform collects and processes billions of events per day
• As a Staff Software Engineer working on the observability of the platform, you will play a key role in shaping how teams work with telemetry data, driving strategic decisions, identifying and advocating for best practices for building, running and maintaining observable components
• Define and lead Logging, Metrics, Tracing & Alerting strategies
• Solve scaling bottlenecks in critical services in our telemetry data pipelines
• Create advanced tooling to accelerate root-cause analysis, reduce Mean Time to Resolution (MTTR), and eliminate alert fatigue
• Guide and mentor software engineering and SRE teams on monitoring best practices and instrumenting code
• Identify and tackle bottlenecks and single points of failures in the architecture aiming to improve the reliability of the observability platform and the overall user experience
• Driving features and products idealization, implementation and adoption
• Collaborate on planning and refinement proactively providing input whilst striving for engineering alignment, quality and reducing complexity and dependencies
• Respond to alerts and duty responsibilities, like providing support to other engineers and troubleshooting production issues

Benefits

• Global exchange program
• Weekly happy hour
• Delicious healthy lunches
• Phantom share package
• Yearly trip to Amsterdam
• Paid holidays
• Work from home opportunities- Experience improving software reliability between different categories including availability, performance, latency, efficiency, capacity, SLOs and incident management
• You have 5+ years of relevant work experience with highly distributed systems
• Expertise in designing and implementing APIs and data pipelines for high-throughput, real-time data ingestion
• Observability Stack Expertise: You have hands-on experience operating core telemetry data stores at scale e.g. Elasticsearch/Opensearch/VictoriaLogs/Clickhouse for logging, Prometheus/ VictoriaMetrics for metrics and Grafana Tempo for distributed tracing, Grafana LGTM stack, OpenTelemetry, Alertmanager, Clickhouse
• Proficiency developing and maintaining software and frameworks written in Go and/or Java
• Advanced understanding of system design and evaluating its tradeoffs
• Experience with containerisation and orchestration technologies (Docker, Kubernetes) and infrastructure as code tools(e.g: Terraform)
• Strong stakeholder management, technical communication, and mentorship capability
• Highly motivated to learn and continuously develop yourself
• Contributions to open-source observability projects
• Experience with highly available/fault tolerant, replicated data storage systems, large scale data processing systems is a strong plus
• Infrastructure and Platform Experience
• Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!