Staff Software Engineer - Observability Engineer

Key Responsibilities

• Manage and maintain Grafana dashboards, alerts, configurations, and monitoring views.
• Configure and maintain monitoring and alerting based on application and infrastructure requirements.
• Use Terraform for Infrastructure as Code (IaC) to manage and maintain observability-related infrastructure and configurations.
• Develop and maintain Python scripts and automation to support monitoring, operational tasks, and reduce manual effort.
• Monitor application and infrastructure health and identify gaps in observability and alerting.
• Troubleshoot monitoring, alerting, and observability-related issues in production environments.
• Support incident investigation and perform root cause analysis for recurring monitoring or infrastructure issues.
• Work with Engineering, SRE, DevOps, and Platform teams to implement and maintain observability requirements.
• Maintain documentation for dashboards, alerts, configurations, automation, and operational procedures.
• Contribute to continuous improvements in monitoring, alerting, automation, and operational reliability.