Staff Software Engineer (Patient Onboarding)

• We are seeking a Staff Software Engineer to join Rula’s Patient Onboarding team, which owns the journey from a person’s first interaction with Rula through registration, insurance verification, and successfully getting started with care
• You’ll be a hands-on technical leader, writing code while leading complex initiatives across product areas, improving the foundations our team builds on, and helping other engineers move faster through strong technical direction and modern AI-enabled development practices
• Our collaborative team moves quickly, works closely with Product, Design, and Analytics, and gives engineers meaningful ownership over both what we build and how we build it
• This role offers the opportunity to improve a critical part of Rula’s patient experience while shaping the systems and engineering practices that help us connect more people to care

Benefits

• The ability to work remotely from any location in the US
• Two company-wide shut-down weeks a year for self-care
• Access to 401(k) personal retirement plan
• Medical, dental, and vision employer insurance plans
• Paid parental leave to support you and your family
• Employee Assistance Programs (EAP) through our insurance
• The equipment you need for your home office
• Pay and benefits that aren’t geo-locked- Experience working on high-impact user journeys such as onboarding, checkout, registration, eligibility, payments, marketplaces, or other conversion-critical workflows
• Demonstrated experience influencing technical direction across functions or teams, including communicating tradeoffs and driving alignment with Product, Design, Data, or other engineering teams
• Demonstrated experience leading technically complex projects from problem definition through design, implementation, launch, and production support
• Hands-on experience using AI-assisted software development tools (such as Claude Code) as part of regular engineering workflows
• 8+ years of professional software engineering experience, including experience operating at Staff-level scope or leading complex initiatives across multiple teams or systems
• Strong full-stack engineering experience building and maintaining production web applications, with depth in modern frontend frameworks, backend APIs, data modeling, and distributed systems
• Experience building AI-powered engineering workflows, tooling, or automation that was adopted by others and measurably improved development speed or quality
• Experience in healthcare, insurance, fintech, or another regulated domain where reliability, privacy, and complex business rules materially influence system design
• Experience using product, operational, or funnel data to identify technical opportunities and evaluate whether engineering investments produced the intended outcome
• Demonstrated ability to improve engineering leverage across a small team through tooling, documentation, shared architecture, or reducing concentrated system knowledge