Staff Technical Program Manager

Who you are

• 8+ years of Technical Program/Product Management experience working with fast-paced Security, IT, or Infrastructure engineering teams
• Experienced with core Security programs (e.g., Vulnerability Management, Application Security Reviews, Security Incident Response) at a similarly-sized company
• Experience working on programs related to security compliance frameworks (e.g., SOC 2, ISO 27001, NIST, PCI-DSS) at a similarly-sized company
• Worked with Engineering, Trust and Safety, Legal, and Privacy leadership to implement compliance requirements or meet regulatory needs, especially related to data protection or information security
• Experience moving technical or engineering programs from concept to completion and promoting the impact using metrics, risk reduction, and audit-readiness outcomes
• Can break down complex challenges into workable components and make continuous progress towards solving a problem vs. trying to boil the ocean
• Comfortable operating in rooms with executive leadership, including presenting risk posture and program status to C-suite audiences
• If you are a productive, first-principles thinker who develops strong relationships between partners, we'd encourage you to apply!
• A love for helping & empowering others
• BA/BS in Computer Science, Engineering, or relevant technical experience
• Security or compliance certifications (e.g., CISSP, CISM, CIPP, CISA)
• Familiarity with security tooling ecosystems (SIEM, EDR, IAM platforms)
• Experience programmatically supporting a detection & response or SOC function (24x7 coverage models, threat intel, incident postmortems)
• Exposure to public-company readiness work - SOX/ICFR, segregation of duties, access reviews - or Internal Audit partnership
• Strong customer-empathy that ensures your preferred solutions take into account both user trust/Safety and company needs

What the job involves

• Technical Program Managers operate within the Security and IT organization and have technical knowledge that enables them to manage company-wide programs, guide cross-team projects, and accelerate the execution of a team's roadmap
• Security and IT are the teams responsible for protecting Discord's users, employees, and infrastructure - spanning security engineering, detection & response, corporate IT, and the governance, risk, and compliance (GRC) programs that keep Discord audit-ready and regulator-facing
• This is a Staff TPM role, reporting to the Director of TPM, responsible for developing and driving security, IT, and compliance programs across a fast-moving, high-scrutiny environment
• Work closely with Security Engineering, IT, Legal, Privacy, and other cross-functional engineering teams to implement solutions supporting detection & response, identity & access management, and endpoint/device management
• Manage multiple complex programs, often with competing timelines and resource needs across security, IT, and compliance stakeholders
• Develop a holistic and enduring ownership model for our code, products, and programs
• Leverage your strong compliance-centric mindset to help build and run our Security and IT programs
• Partner with Security, IT and GRC leadership to identify, develop, and run programs that mature our control environment (familiar with SOC 2, ISO 27001, NIST) while keeping pace with product velocity
• Drive programs such as BYOD/MDM, identity & access (joiner/mover/leaver, privileged access, access reviews), and third-party/vendor risk management toward measurable, audit-ready outcomes
• Partner with Security leadership to identify, develop, and run programs that improve the security of our users and company
• Manage multiple complex projects, often with competing timelines and resource needs
• Streamline our Security Incident Management processes, including severity classification and escalation

Benefits

• Discord HQ: At Discord, we believe great work can happen anywhere, whether in person or virtually. Our flexible work model empowers our people to choose where they work best: at home, in one of our offices like our San Francisco HQ, or a mix of both.
• Grow together: Look forward to developing both professionally and personally alongside your colleagues at Discord. All of our managers go through a leadership program, and we offer enriching trainings for everyone. No matter what your interests or skills are, there's a place on our platform for you to find and build belonging.
• Money matters: Discord strives to offer fair and competitive compensation packages, including equity. You'll have room to grow and be rewarded based on your contributions and impact at the company. Take advantage of our retirement offerings (including 401k matching in the US) to meet your financial goals.
• Health benefits; At Discord, we health-care about you! We offer medical, dental, vision, reproductive, gender-affirming, and mental healthcare to our employees.
• Family support: Spend some quality time with the next generation with 12+ weeks parental leave, as well as fertility, adoption, and surrogacy benefits.
• R&R: Stay refreshed with four weeks of PTO, 16 paid holidays each year including a week off for the winter holidays, and flexible sick time (which includes mental health days).
• Wellness on us: Take advantage of a $375 quarterly stipend for your gym membership or other activities to keep you feeling great.
• Giving back: Whatever social cause you're passionate about, take a day (or two) off to make an impact. While you're at it, take advantage of $1,000/year in donation matching to charitable organizations!