Staffing & Operations Coordinator

Overview

The Office & Operations Coordinator provides administrative and operational support to ensure the smooth and efficient operation of the company's residential care services. This position is responsible for coordinating employee schedules, assisting with staffing coverage, maintaining office records, performing data entry, supporting managers and staff, and helping resolve operational issues as they arise, including after-hours staffing and scheduling needs.

The ideal candidate is organized, dependable, professional, detail-oriented, and capable of managing multiple responsibilities while communicating effectively with employees, managers, and leadership. This position plays an important role in supporting consistent staffing, efficient office operations, and quality services for the individuals supported by the company.

Duties

• Schedule interviews, maintain candidate relationships, and coordinate employee orientation, and employee evaluation processes.
• Support HR legal compliance, employment and labor law practices, employee relations, training and development, and succession planning.
• Scheduling Staff, and providing coverage if needed
• After-Hours Operational Support
• Perform general administrative duties, including filing, data entry, document preparation, scanning, copying, and maintaining organized records.
• Provide administrative assistance to residential locations and company leadership.
• Protect confidential employee information and the personal information of individuals receiving services.
• Additional responsibilities may be assigned by director.

Requirements

• High school diploma or equivalent required.
• Previous administrative, scheduling, staffing coordination, or office experience preferred.
• Experience with Microsoft Office, Google Workspace, scheduling software, and data-entry systems preferred.
• QuickBooks experience preferred if bookkeeping responsibilities are assigned.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills.
• Ability to prioritize tasks, solve problems, and work independently.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Ability to communicate professionally and remain calm when addressing unexpected staffing or operational challenges.
• Reliable attendance and flexibility to respond to occasional after-hours needs, as defined by the position's schedule and on-call expectations.

Pay: $40,000.00 - $42,500.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person