The Advance Group Staffing
Staffing Coordinator
Skills
24 days ago
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Important information
Contract type:
Permanent
Salary:
$37,440 – $43,680 / year
Location:
Sylvania, OH, USA
Work mode:
Onsite
Published on:
1 October 2026
What they need
As a Staffing Coordinator, you are the face of our candidate and employee experience! This entry-level role is perfect for an organized, tech-savvy professional who excels at multitasking and delivers exceptional customer service. Stationed at our front desk, you will focus primarily on delivering top-notch support to our temporary employees and guiding them through the onboarding process, while handling light candidate sourcing (5–10% of the role) and managing day-to-day front desk operations.
What You’ll Do
- Front Desk & Temporary Employee Support: Serve as the welcoming face, voice, and main point of contact for our temporary employees—answering questions, resolving payroll/assignment inquiries, and delivering exceptional customer service daily.
- Onboarding: Walk new temporary hires through orientations, digital paperwork, background screenings, and assignment details to ensure a seamless, positive start.
- Multitask in a Dynamic Environment: Effortlessly balance walk-in traffic, high-volume phone calls, employee inquiries, and administrative paperwork without missing a beat.
- Targeted Talent Sourcing (5–10%): Occasionally assist recruiters by conducting light candidate research and outreach through job boards and social media to help fill open roles.
- Team & Operations Support: Partner with internal recruiters and participate in the team’s on-call rotation.
Who You Are
- Customer Service Champion: You genuinely care about helping people, bring warmth and patience to every interaction, and thrive on resolving employee issues quickly and effectively.
- Master Multitasker: You excel at juggling high-volume phone calls, walk-in temporary staff, and time-sensitive onboarding paperwork simultaneously.
- Tech-Savvy: You adapt quickly to digital tools, learn new software with ease, and are comfortable using Microsoft Office Suite (Outlook, Word, Excel, Teams) and applicant tracking/HR systems.
- Clear & Supportive Communicator: You communicate clearly in person, on the phone, and in writing, making complex onboarding details easy for temporary staff to understand.
- Detail-Oriented & Adaptable: You stay focused on compliance details while shifting gears effortlessly in a fast-paced front-desk setting.
Requirements
- High school diploma or equivalent (Entry-level position; prior staffing experience is not required)
- Strong customer service background (experience in retail, hospitality, call centers, or front-desk reception is a plus)
- Demonstrated ability to multitask and manage competing priorities effectively
- Tech proficiency and confidence navigating HR/digital platforms and standard office software
- Full-time on-site presence at our front desk
- Reliable transportation for occasional regional office visits or off-site events as needed
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