Staffing/Scheduling Specialist-Patient Access

Help keep clinic teams ready to care for patients through organized scheduling and responsive staffing support

Join Our Team at Cuyuna Regional Medical Center

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

A Day in the Life of a Staffing/Scheduling Specialist-Patient Access

As the Staffing/Scheduling Specialist, you will help keep primary and specialty care clinics running smoothly by coordinating staff schedules and managing electronic timekeeping for Patient Access and Switchboard personnel. Working closely with departments each day, you will respond to staffing changes, identify coverage needs, and keep employees informed while meeting scheduling deadlines and following union agreements and organizational policies. This role offers a varied mix of scheduling, payroll support, and administrative coordination, including preparing reports, supporting new employee onboarding, and organizing meetings and training. You will use scheduling software and communication tools to keep information accurate and accessible, bringing sound judgment and a resourceful approach to shifting priorities and unexpected staffing challenges. The position follows a Monday–Friday schedule and may be evaluated for remote work following successful completion of the probationary period.

About the Hospital Admitting Department

First Impression, Lasting Impact

In Hospital Admitting at CRMC, we are the first point of contact for patients and our team ensures that every patient encounter is smooth, accurate, and stress-free. We complete much more than just an administrative function, we set the tone for the patient’s entire healthcare journey, helping them feel supported, informed, and cared for from the very start. What makes Hospital Admitting unique is our ability to adapt and thrive in a fast-paced, ever-changing environment. Every day, we navigate insurance verifications, scheduling changes, and unexpected patient needs, all while providing compassionate customer service. Our team operates on the belief that a positive attitude, teamwork, and flexibility make all the difference—not just for patients, but for each other. We take pride in creating a strong sense of family among our coworkers, working together to overcome challenges, and ensuring that patients always feel like their needs come first.

Ideal Candidate (What will make you a great fit!)

• Organized and detail-oriented
• Resourceful problem solver
• Clear, responsive communicator
• Confident with scheduling and technology
• Adaptable under shifting priorities
• Collaborative and dependable

Education and Experience

Required

• Minimum of two years of college
• Proficiency with Microsoft Word, PowerPoint, and Teams

Preferred

• Previous healthcare or scheduling experience with electronic timekeeping systems
• Experience with Excel, Forms, SharePoint, and Power Automate

Compensation and Benefits

The pay range listed above is the estimated starting pay range for this role. Actual pay rate offered depends on many factors including each individual employee's experience level, preferred education/certifications, along with market conditions.

Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at [email protected]. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email [email protected] for assistance.