Starter/On Course Host

Position Description: OVERVIEW OF RESPONSIBILITIES

Starters and On-course Hosts play an integral part in managing our player’s experience before & during their rounds. The Starter is the gatekeeper to control the flow of all guests going to the first tee, keep our tee sheet on time each day, and provide all players the items needed for a great experience. The On-course Hosts are key to keeping our course on time and provide an enjoyable experience for all players throughout the day. These roles within our operation are crucial to ensuring a memorable experience for all of our guests. Performing both roles is expected when joining our team at GVR.

Duties include, but not limited to:

• Responsible for starting every guest properly for their round of golf at GVR & maintaining the flow of the tee sheet for timeliness.
• Make PA announcements for each group that is due to the tee and the next group that is 10 minutes from their tee time.
• Record exact starting times of all groups, turn times, cart numbers, signatures, and enforces golf course policies in a professional and courteous manner.
• Greet guests properly and in an efficient manner, administers GVR’s rules, guidelines, & Pace of Play expectations outlined in the Starter’s checklist.
• Properly communicating within all areas of staff regarding any weather-related issues (frost, snow, rain, ice, lightning, etc.) that might prohibit the start or continuance of play.
• Execute “On-Course Host” role when assigned to manage our 4-hour, 30-minute pace of play policy and to achieve a premiere on-course experience for all guests.
• Maintain an active role in understanding the overall golf operation, communication systems, procedures, goals and objectives of GVR.
• Other reasonable duties as assigned.

MINIMUM REQUIREMENTS FOR QUALIFICATION

• Must be at least 16 years of age and have a valid driver's license
• Must have a High School Diploma or GED equivalent
• Previous experience in a golf related service position is preferred
• Must be knowledgeable about the game of golf, expectations of guests, and willing to learn the nuances of a golf operation at a first-class golf club
• Available to work variable weekdays, weekends, holidays, hours, and shifts up to 6-10 hours in length, if needed.

PREFERRED QUALIFICATIONS AND ATTRIBUTES

• Outstanding customer service skills.
• Effective communication, teamwork, and work ethic.
• Must be proficient with app-based platforms and technology.
• Punctual, honest, trustworthy, and reliable in preforming duties with minimum supervision.
• High-level of personal presentation, awareness, and organization.
• Must have an availability of a minimum of 2 days per week.
• Able to lift and carry up to 50 lbs.
• Adaptable to working outdoors in varying weather conditions (heat, cold, rain, snow, etc.).
• Safety conscious and responsible care of company property.

COMPENSATION AND ADDITIONAL BENEFITS

• $19.29/hr
• Flexible Schedule
• Generous Golf Privileges
• Guest Golf Privileges & Discounts
• Tournament Gratuity
• Golf Shop Discounts
• 50% Off Meal Discount
• Staff Uniforms