Who we are looking for

Looking for a seasoned static data/reference data professional who will work with the Portfolio Solutions and Global Treasury Database Management teams to support the creation, maintenance, and governance of client, counterparty, account, security, settlement instructions, and related reference data across State Street Markets Operations products and platforms.

Respond to e-mail inquiries accurately and in a timely manner. Escalate and report issues, including systems related issues to the appropriate groups, track and ensure resolution.

Ensure that all activities are executed correctly and timely, including any appropriate actions are taken to resolve issues.

Why this role is important to us

The team you will be joining is a part of State Street Markets Operations. The PS and GT DBM teams play a critical role in ensuring the accuracy, completeness, and integrity of static and reference data that supports trading, settlement, regulatory reporting, and client servicing activities globally.

Join us if you are passionate about data quality, controls, process excellence, and supporting critical market operations across multiple asset classes and business lines.

What you will be responsible for

As Officer you will

• Oversee, direct and coordinate activities of the Markets Operations Database Management team including:

• Client/Counterparty Account Setup

• Security/Instrument Setup and Maintenance

• Standing Settlement Instruction (SSI) Setup and Maintenance

• Regulatory Reporting Data Support

• Misc Static data maintenance

• Act as a key point of contact for the North America leads to ensure appropriate prioritization, high level or support and timely resolution of open items,

• Help monitor KPIs and KRIs to ensure a high level of service

• Track and monitor potential issues and delays

• Address unique and challenging situations

• Evaluate and enhance processes and procedures on an ongoing basis

• Ensure accuracy of accounts set up in transaction systems and client static data

• Maintain strong working relationships with Regional team leads

• Participate in the enhancement and maintenance of internal systems for workflow management and data storage

• Resolve and escalate request specific and systematic issues proactively and in a timely fashion

• Manage staff turnover and employee onboarding/training time

• Coordinate Internal and External Audit / SOX  /Compliance reviews

• Coordinate system access and access reviews

• Ensure the completeness control check for the day are done before leaving

What we value

These skills will help you succeed in this role:

• Strong communication, interpersonal, organizational, and time management skills
• Ability to analyze the client instructions and process
• Ability to lead and develop operating teams across multiple products with global outreach
• Deadline and detail oriented
• Demonstrated computer proficiency, including knowledge of MS Excel, MS Access database as well as problem solving and analytical skills
• Proven ability to review, evaluate processes and perform root cause analysis that is leading to data quality issues
• Demonstrated people leadership experience with responsibility for managing teams, driving performance, fostering talent development, and building a strong risk and control culture.
• Must be open to working in North America (NAM) shift hours and supporting global stakeholders across multiple regions.
• 8+ years of experience in business or systems analysis, or as a key business resource on systems projects, preferably at a financial institution.

Education & Preferred Qualifications

• Graduate and above preferably in Finance
• B.COM, BBM/BBA. MBA (Finance), M.COM or any degree related to Finance or Commerce

Additional requirements:

• Certification on NCFM / CISI (Chartered Institute for Securities & Investment)
• Knowledge on Macros, SQL & MS Access Database queries

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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