Station Planning, Emerging Talent Intern (Spring)

Job ID: 17391

Business Unit: MABSTOA

Location: New York, NY, United States

Regular/Temporary: Intern

Department: Ridership Analysis & Modeling

Date Posted: Sep 25, 2026

Description

Department: Operations Planning, NYCT - Support Agency

Location: 2 Broadway, New York, NY 10004

Position Title: Station Planning, Emerging Talent Intern

Hourly Rate: $21.00 (Graduate)

All internship positions are onsite and require regular, in-person attendance at the designated work location.

OVERVIEW OF DEPARTMENT:

The Division of Operations Planning (OP) plays a key role in designing efficient and effective subway and bus service for New York City Transit. It monitors ridership trends and operational performance across the transit system and develops strategies to deliver the best possible service—balancing the needs of riders with operational, maintenance, construction requirements, and available resources. The Station Planning intern will support tasks related to passenger flow analysis, data collection, and environmental review.

RESPONSIBILITIES:

• Calculate the Level of Service or egress time at a particular station element using Station Planning methodologies and templates.
• Summarize the results of a calculation in an email or report and provide reasonable recommendations for manager review.
• Measure station elements and count passenger volumes in stations under employee supervision.
• Write or refine a SQL script to automatically obtain ridership information by fare control area for analysis.
• Create an Excel-based database on the team SharePoint page with up-to-date information about station elements.
• Participate in meetings with other departments to discuss an upcoming station improvement project.
• Identify and communicate the likely customer wayfinding needs during an upcoming partial station closure.
• Attend Station Planning staff meetings and update team on project progress.

PROJECTS:

• Data gathering of peak hour passenger counts at key station elements and the organization of existing and new data into a comprehensive database of station elements and their most recently collected passenger flow volumes.
• Assisting manager with quantitative analysis of passenger flow/congestion during construction at a package of stations being upgraded with elevators for ADA compliance.
• Assisting manager with the evaluation of station impacts of new subway trips added by an upcoming rezoning.

REQUIRED QUALIFICATIONS:

• Proficiency in Microsoft Office Suite is a must.
• The candidate should possess organizational, analytical and communication skills.
• The candidate should be able to work well under pressure and prioritize tasks effectively.
• The candidate should have a keen eye for detail and be able to work independently while being an active team player.

REQUIRED EDUCATION:

• Matriculated in a graduate program in good standing with at least 2.8 GPA
• Major(s) Preferred: Urban Planning, Urban Studies, or related field.

All applicants must be authorized to work in the United States at the time of application. Students’ transcript must be submitted.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.