Steward / Senior Steward

Job Summary

The Steward / Senior Steward is responsible for providing good service to guests and supporting the restaurant team in daily operations. The role requires good communication, cleanliness, teamwork, and a guest-friendly attitude.

Key Responsibilities

• Welcome guests and assist with seating.
• Set up tables with plates, cutlery, glasses, and other service items.
• Serve food and beverages as per restaurant standards.
• Clear and reset tables quickly and properly.
• Keep the restaurant, tables, and service areas clean and organized.
• Assist the service team during busy hours.
• Attend to guest requests in a polite and helpful manner.
• Coordinate with the kitchen and service team for smooth operations.
• Check service items and inform the supervisor about any shortages.
• Follow restaurant hygiene, safety, and service standards.
• Maintain proper grooming and personal hygiene.
• Support opening and closing activities of the restaurant.
• Report guest complaints or service issues to the supervisor.
• Work as a team to provide a good dining experience to guests.

Additional Responsibilities – Senior Steward

• Guide and support junior stewards during daily operations.
• Help the supervisor manage table setup and service activities.
• Ensure the team follows proper service and hygiene standards.
• Support new team members in learning restaurant procedures.
• Take responsibility for smooth service in the assigned area.