Stewarding Manager

Who We Are

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan.

The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.

Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.

Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.

Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

Summary

Every memorable dining experience at Hôtel Swexan begins behind the scenes with our Food & Beverage team's commitment to safe and efficient operations. Showcase your leadership strengths and model our service culture as Stewarding Manager, where you will ensure a superior standard for all flatware, tableware and kitchen equipment in support of our Culinary and Food & Beverage teams.

Core Responsibilities

• Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
• Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed
• Balance operational, administrative and colleague needs
• Conduct regularly scheduled departmental meetings
• Supervise and maintain the sanitation of kitchen equipment and other areas assigned
• Ensure all banquet event orders are reviewed and ensure proper set-ups are in place
• Prepare monthly reports on shortages in china, silverware and equipment and requisition replacements as required while following budget guidelines
• Work closely with the Chef and Director of Food & Beverage to anticipate guest needs
• Order and control all inventory of cleaning compounds
• Ensure all equipment is in working order and report any items in need of repair
• Follow department policies, procedures and service standards
• Maintain a clean and safe work environment
• Other duties as assigned

We’re Excited About You If You Have

• Previous leadership experience in a Stewarding department required
• Previous experience in a Unionized property an asset
• Strong interpersonal and problem solving abilities
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline an asset
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.