Stewarding Manager

Who We Are Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan.

The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.

Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.

Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.

Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.

Summary Every memorable dining experience at Hôtel Swexan begins behind the scenes with our Food & Beverage team's commitment to safe and efficient operations. Showcase your leadership strengths and model our service culture as Stewarding Manager, where you will ensure a superior standard for all flatware, tableware and kitchen equipment in support of our Culinary and Food & Beverage teams.

Core Responsibilities

• Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues
• Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed
• Balance operational, administrative and colleague needs
• Conduct regularly scheduled departmental meetings
• Supervise and maintain the sanitation of kitchen equipment and other areas assigned
• Ensure all banquet event orders are reviewed and ensure proper set-ups are in place
• Prepare monthly reports on shortages in china, silverware and equipment and requisition replacements as required while following budget guidelines
• Work closely with the Chef and Director of Food & Beverage to anticipate guest needs
• Order and control all inventory of cleaning compounds
• Ensure all equipment is in working order and report any items in need of repair
• Follow department policies, procedures and service standards
• Maintain a clean and safe work environment
• Other duties as assigned

We’re Excited About You If You Have

• Previous leadership experience in a Stewarding department required
• Previous experience in a Unionized property an asset
• Strong interpersonal and problem solving abilities
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline an asset
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times