Steward/Polisher

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Stewarding Polisher at Maybourne Beverly Hills is responsible for cleaning, polishing, organizing, and maintaining kitchen equipment, service ware, silver, copper, and guest-use glassware. This role ensures all items are properly presented, stored, and readily available while upholding the hotel's standards for cleanliness, safety, and exceptional guest service.

Roles and Responsibilities

Core functions of the position, but are not limited to the following;

• Wash, rinse, sanitize, and dry pots, pans, dishes, crockery, cutlery, serving utensils, chafing dishes, and other kitchen equipment throughout the shift.

• Ensure all cleaned equipment and service items are returned promptly to their designated storage areas and remain readily available for operational use.

• Collect pots, pans, and other equipment from kitchen stations and cooking lines as needed, ensuring a continuous supply of clean equipment for the Culinary team.

• Assist with setting up the breakfast, lunch, and dinner service lines by ensuring that the appropriate plates, crockery, and service items are clean, polished, and correctly positioned.

• Clean large cooking equipment, including tilt braisers, griddles, and other designated kitchen equipment, following established cleaning and safety procedures.

• Maintain the cleanliness of coolers, equipment, storage areas, and surrounding workspaces as assigned.

• Monitor floors throughout the shift and sweep or mop as necessary to maintain a clean, safe, and slip-free working environment.

• Empty trash and waste containers in a timely manner and maintain the cleanliness and proper condition of waste disposal areas.

• Ensure paper towels, soap, sanitizer, and other designated supplies are replenished as needed.

• Report equipment malfunctions, maintenance requirements, and sanitation concerns to the appropriate supervisor.

• Hand-polish silverware, silver service items, copperware, serving pieces, and other designated items according to established hotel standards.

• Polish designated guest-use glassware to ensure it is spotless, sparkling, streak-free, and presentation-ready.

• Inspect all polished items for water spots, fingerprints, streaks, smudges, lint, tarnish, chips, cracks, or other imperfections before returning them to service.

• Remove damaged or unacceptable items from circulation and notify the appropriate supervisor.

• Handle all glassware, silverware, copperware, and other delicate items carefully to minimize breakage, damage, and loss.

• Ensure all polished equipment and service items are stored correctly and maintained in excellent condition.

• Maintain the cleanliness, shine, and presentation of equipment and service items in accordance with the hotel's quality and luxury standards.

• Maintain adequate quantities of clean, polished, and guest-ready glassware on designated Housekeeping landings throughout the day.

• Monitor glassware inventory and replenish supplies as needed to prevent shortages and support efficient Housekeeping operations.

• Ensure glassware is properly arranged, organized, and stored in designated locations.

• Follow established procedures for collecting, transporting, handling, and returning clean and soiled glassware.

• Coordinate with Housekeeping Room Attendants, Supervisors, and other team members to ensure glassware requirements are consistently met.

• Report shortages, excessive breakage, damaged glassware, and other operational concerns to the appropriate Housekeeping or Stewarding leader.

• Maintain the silver room, glass-polishing area, equipment, carts, shelves, storage areas, and surrounding workspaces in a clean, orderly, and organized condition at all times.

• Ensure all cleaning, polishing, and storage equipment is properly maintained and returned to its designated location after use.

• Follow established procedures for the safe use, handling, storage, and disposal of cleaning chemicals and sanitation products.

• Comply with all hotel health, safety, food hygiene, sanitation, and workplace procedures.

• Use appropriate precautions when handling hot equipment, sharp utensils, heavy cookware, chemicals, and fragile glassware.

• Maintain clean and unobstructed work areas and promptly address or report potential safety hazards.

• Support waste reduction, responsible handling of supplies, and the prevention of unnecessary breakage or damage.

• Maintain a professional appearance and demonstrate courteous, respectful, and cooperative behavior at all times.

• Perform other reasonable duties, assignments, and special projects as directed by management.

Qualifications

• Previous experience in Stewarding

• Ability to operate, maintain and properly clean dishwashing machines, sinks, floor cleaning equipment, garbage containers and silver burnisher.

• Ability to work in a fast-paced environment

Physical Requirements

• While performing the duties of this job, the employee is regularly required to stand and walk for extended periods of time, twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will use hands to handle objects and tools, and operate service equipment. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 40-pound objects. Vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may use vision to monitor food quality and quantity and may also order supplies, etc. Must be physically able to lift up to 50 lbs. and carry heavy trays and equipment, as well as delicate china and barware

• Ability to endure abundant physical movements throughout the work areas.

• Job requires indoor and outdoor service in fluctuating weather

Equal Opportunity Employer:

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

• Put People at our heart

• Stay two steps ahead

• Make the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits

• Medical/Dental/Vision Insurance

• Company matched 401(k) plan

• Company matched Health Savings Plan

• Flexible Spending

• Paid Holidays

• Paid Time Off

• Paid Sick Leave

• Employee Assistance Program

• Free Parking

• Employee Recognition Programs

• Colleague meals

• Colleague Referral Incentive program

*The Maybourne Beverly Hills participates in E-Verify.*