Stock Despatch Coordinator

Job Title

Stock Despatch Coordinator

Department

Warehouse / Logistics / Operations

Reports To

Warehouse Manager / Operations Supervisor

Job Purpose

To ensure accurate, timely, and efficient despatch of stock orders while maintaining inventory accuracy, safety standards, and customer satisfaction.

Key Responsibilities

• Pick, pack, and prepare stock for despatch according to company procedures.
• Verify orders, quantities, and shipping details before despatch.
• Coordinate daily shipments with transport and courier providers.
• Maintain accurate stock movement records in warehouse systems.
• Monitor inventory levels and report shortages or discrepancies.
• Ensure all despatch documentation is completed correctly.
• Load and unload goods safely and efficiently.
• Conduct routine stock checks and assist with inventory audits.
• Follow health and safety regulations within the warehouse.
• Maintain a clean, organised, and efficient work environment.
• Communicate with warehouse, sales, and customer service teams regarding order status.
• Assist in resolving delivery or stock-related issues.

Required Skills & Experience

• Previous warehouse or logistics experience preferred.
• Good organisational and time management skills.
• Ability to work accurately under pressure.
• Basic computer and inventory system knowledge.
• Strong attention to detail.
• Good communication and teamwork skills.
• Ability to lift and move stock safely.

Qualifications

• GCSEs or equivalent preferred.
• Health & Safety awareness.

Working Conditions

• Full-time position.
• Working hours:
• Monday to Thursday: 8:00am – 4:00pm
• Friday: 8:00am – 3:00pm
• Warehouse-based role.
• Overtime may be required during busy periods.

Key Performance Indicators (KPIs)

• Order accuracy rate.
• On-time despatch performance.
• Stock accuracy levels.
• Health and safety compliance.
• Productivity targets achieved.

Employee Benefits & Perks

• Birthday day off (paid).
• Paid staff breakfast once per month.
• Supportive team environment.

Career Progression

• Senior Despatch Coordinator
• Warehouse Supervisor

Pay: £12.71 per hour

Benefits:

• On-site parking

Work Location: In person