Stockloss Prevention Controller

This role requires a strong eye for detail, excellent problem-solving skills, and the ability to work closely with store management teams to identify risks, implement preventative measures, and drive continuous improvement in stock loss prevention. The ideal candidate is passionate about retail operations, loss prevention, and safeguarding profitability while upholding Timberland’s brand standards.

Key performance areas include:

• Stock Loss Monitoring: Monitor stock loss and shrinkage trends across stores, identify high-risk locations, and recommend corrective action.
• Stock Investigations: Investigate stock discrepancies, unexplained losses, potential theft, and irregular stock movements, ensuring findings are accurately documented and escalated.
• Stock Counts and Audits: Conduct and support cycle counts, daily stock counts, and periodic stock audits to ensure stock accuracy and compliance with company procedures.
• Loss Prevention Strategies: Develop, implement, and monitor preventative measures to reduce shrinkage and achieve agreed stock loss targets.
• Reporting and Analysis: Compile regular stock loss reports, analyse inventory data, identify recurring discrepancies, and provide actionable recommendations to management.
• Compliance Monitoring: Ensure stores adhere to stock handling, receiving, transfers, returns, markdowns, and point-of-sale procedures.
• High-Risk Store Management: Work closely with store managers to address stock loss concerns, monitor corrective action plans, and track progress against agreed targets.
• Policy Enforcement: Identify non-compliance with stock control procedures and escalate irregularities in line with company policies.
• Stakeholder Collaboration: Partner with Store Managers, Assistant Store Managers, Stock Controllers, and relevant support departments to strengthen accountability and improve stock accuracy.
• Training and Awareness: Educate store teams on stock control standards, loss prevention practices, and the importance of accurate inventory management.
• Follow-up and Continuous Improvement: Track outstanding audit findings and ensure corrective actions are implemented within agreed timelines.

The successful candidate must have the following qualifications, skills and experience:

• Grade 12 (Matric) is essential.
• A relevant qualification in Loss Prevention, Retail Operations, Inventory Management, or a related field will be advantageous.
• Previous experience in stock control, stock loss prevention, inventory management, or retail operations is essential.
• Experience in a multi-store retail environment is essential.
• Experience with RFID
• Strong numerical, analytical, and problem-solving skills.
• Proficiency in Microsoft Excel and reporting systems.
• Good understanding of stock management procedures, stocktaking, and inventory reconciliation.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Ability to work independently, meet deadlines, and manage competing priorities.
• Willingness to travel between stores as required.