Storage Site Manager

We are looking for a Storage Site Manager in one of our Phoenix locations who will serve as a leader to our storage site team. You will have the opportunity to develop new ideas to create more efficiency and accuracy within current processes. The right candidate for this position will be highly motivated, will lead by example and communicate effectively. Must be able to multi-task, coach/develop cross functional team members, and provide world class customer service.

WHO IS ALL CITY TOWING?

We are an innovative 25-year old company, with locations across the Phoenix Valley, which provides full-service towing to our customers. Our goal is to raise the standards inside our industry while being able to provide prompt and professional services to our customers. If you’re ready to set your career in motion, it all starts now with a company that really delivers!

WHAT IS REQUIRED TO BE A STORAGE SITE MANAGER?

We are looking for an individual with strong leadership and team management experience. This person will thrive in an ever-changing environment and is always up for a challenge. Experience in a regulated industry is a plus, and knowledge of Title 28 and the AZ DOT Level 1 Inspection process is preferred.

We take great pride in achieving customer satisfaction and providing top notch leadership to our teams, so the following is required for this position:

· At least 3+ years of experience leading small to mid-size teams

· Customer service or operations experience

· Proficiency in basic computer skills, including Microsoft Office

· Basic math skills, handling cash and preparing cash deposits

· Excellent verbal and written communication skills

· Organized and detail oriented

· Ability to prioritize daily activities and complete all tasks by deadline

· Solid problem-solving skills

JOB DUTIES:

Responsibilities for this position include, but are not limited to:

· Lead, motivate and direct daily activities of front office and yard team members

· Train and coach team members to ensure all standards are met

· Audit invoices for accuracy, reconcile deposits, inventory reconciliation and investigate any irregularities

· File Motor Vehicle Division paperwork in a timely manner

· Manage time and attendance, and ensure adequate scheduling of the team

· Ability to function in any of the storage site team positions to fill-in when necessary

· Partner with HR to recruit and hire team members

· Actively engage in team development, team building, discipline, and rewards

· Ensure compliance with state laws, regulations, and applicable contracts

· Comply with OSHA standards and foster an environment that promotes safety first

· Responsible for the site and its personnel, and must be able to handle after hours calls and concerns

WHY WORK FOR ALL CITY TOWING?

We strive to make the towing industry more professional with each tow. This position works closely with the storage site employees and customers, and plays a large role in setting the tone for their experience with All City Towing. You have the ability to make an impact!

As an added perk, we offer excellent benefits after just 60 days of employment. Those benefits include medical, dental, vision, life and disability, and supplemental benefits. If you are in this for the long haul, and like earning free money, we even offer a 401k with a 50% match– UNHEARD OF!

HOW TO APPLY?

If you think this is the perfect job for you, getting started will be easy. Just click “Apply Now” and your resume will be immediately sent to our hiring team. Additional information will be required from you if you are selected for the next step in our process.

Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.

We offer competitive wages and benefits. ALL CITY TOWING is an equal opportunity employer and drug free workplace.

#INDDRV

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How did you hear about this position?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• management: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person