Storage/Backup Support Admin

Role & responsibilities

• Demonstrates strong expertise with file services, including complex share structures, ACLs, and quotas;
• Demonstrates solid experience with SAN/block design, RAID, tiering, multipathing, zoning, and masking;
• Demonstrates hands-on experience with storage migrations, replication, and DR for critical workloads;
• Demonstrates proven ability to troubleshoot complex performance and stability issues across hosts, fabric, and arrays;
• Demonstrates proficiency with scripting/automation (e.g., PowerShell, Python) for provisioning and reporting;
• Demonstrates practical experience operating within ITIL-aligned incident, change, problem, and capacity processes;
• Demonstrates strong communication and stakeholder management skills, including vendor coordination; and,

Demonstrates proven leadership capability including mentoring, team management, and senior stakeholder communication

Preferred candidate profile

• Bachelor's degree in Computer Science, Information Technology or a related discipline
• ITIL Foundation certification (ITIL 4 preferred).
• 79 years in enterprise storage administration or infrastructure operations.
• Managed services or consulting background strongly preferred.