STORE ASSISTANT

The store assistant is responsible for supporting the store and warehouse operations, ensuring inventory is well-managed, providing excellent customer service, and maintaining a clean and organized work environment.

Inventory Management:

• Receive, inspect, and store incoming stock and materials.
• Organize and maintain inventory in designated storage areas.
• Conduct regular inventory counts and audits to ensure accuracy.
• Replenish stock as needed and report discrepancies to supervisors.

Customer Service:

• Assist customers with inquiries and product information.
• Process sales transactions, returns, and exchanges efficiently.
• Provide exceptional customer service to enhance the shopping experience.

Order Fulfillment:

• Pick and pack orders accurately for delivery or pickup.
• Ensure orders are processed and shipped in a timely manner.
• Collaborate with the shipping department to coordinate deliveries.

Store Operations:

• Maintain cleanliness and organization of the store and warehouse.
• Arrange displays and merchandise according to company standards.
• Assist in setting up promotional displays and signage.
• Monitor and report on stock levels, ensuring timely reordering.

Documentation and Reporting:

• Maintain accurate records of stock levels, orders, and deliveries.
• Prepare and submit reports on inventory, sales, and customer feedback.
• Use inventory management systems to update and track stock movements

Requirements

• Minimum secondary school education (SPM or equivalent preferred).
• At least 1-2 years of experience as a lorry driver.
• Experience in store and warehouse operations is an advantage.
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Basic computer skills and familiarity with inventory management systems.
• Ability to lift and move heavy objects.