Store Associate

Job Summary
We are looking for a dedicated and energetic Vintage Store Associate to join our retail team. This role involves working in a curated vintage fashion environment where customer service, styling support, and product knowledge are key. In addition to in-store duties, the role includes participation in pop-up shop events, where the associate will assist with setup, sales, and breakdown operations.

The ideal candidate is passionate about vintage fashion, enjoys working in a fast-paced retail setting, and is comfortable working both in-store and at off-site events.

Duties

• Greet customers warmly and assist with their shopping needs
• Operate POS systems for cashiering and processing transactions accurately
• Conduct product demonstrations and provide technical sales support when needed
• Upsell products and promote special offers to enhance sales opportunities
• Maintain merchandising standards by organizing displays and stock levels
• Handle cash, process payments, and perform basic math calculations for transactions
• Manage inventory levels and restock shelves as necessary
• Provide information about products in multiple languages (multilingual/bilingual preferred)
• Assist customers with product inquiries via phone or in person using excellent phone etiquette and communication skills
• Ensure the store remains clean, organized, and welcoming throughout the shift

Inventory Support

• Assist in receiving, sorting, and tagging new merchandise
• Help with inventory counts and stock audits
• Identify low stock items and report to management

Skills

• Strong customer service skills with excellent communication abilities
• Experience in retail sales, merchandising, or technical sales is a plus
• Proficiency with POS systems and cash handling procedures
• Ability to perform basic math accurately and efficiently
• Organizational skills to manage time effectively and prioritize tasks
• Multilingual or bilingual capabilities are highly desirable to serve diverse customers
• Knowledge of technology products or ability to conduct product demos is advantageous
• Demonstrated sales skills with a focus on upselling and customer engagement
• Professional appearance with good phone etiquette and interpersonal skills
• Ability to work well within a team while maintaining a positive attitude

Requirements

• Strong interest in vintage fashion, thrift culture, or sustainable retail
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Basic math and cash handling skills
• Comfortable standing for long periods and performing light lifting
• Flexible availability, including weekends, evenings, and pop-up events
• Team-oriented with a positive attitude

Preferred Qualifications

• Previous retail or customer service experience
• Experience in visual merchandising or styling
• Experience working events, markets, or pop-up shops
• Knowledge of fashion trends and vintage clothing eras

Working Conditions

• Retail store environment
• Occasional off-site pop-up event locations
• Requires standing, walking, lifting (up to moderate weight)
• Flexible schedule based on store and event needs

This position offers an engaging environment where your enthusiasm for retail and customer service can thrive. We value proactive individuals who are eager to learn, adaptable, and committed to providing outstanding shopping experiences.

Pay: From $17.60 per hour

Work Location: In person