Store Executive

Key Responsibilities:

Customer Consultation & Sales Conversion

Engage walk-in customers and provide personalized solar consultations.

Educate customers on solar installation, financing options, ROI benefits, and government subsidies.

Address customer concerns and simplify technical concepts for easy understanding.

Use digital tools and interactive displays to enhance the consultation process. Lead Nurturing & Home Visits

Track and engage leads captured at the store through proactive follow-ups and consultations.

Call potential customers to schedule and conduct in-person home visits in case store consultations are not feasible.

Coordinate with the Operations team for timely scheduling and execution of DEV.

Maintain regular follow-ups to nurture leads and drive conversions. Experience Centre & Kiosk Management

Ensure a welcoming and informative experience centre environment.

Manage and operate Experience Kiosks in malls, engaging with foot traffic and generating leads.

Participate in store events and knowledge sessions to drive customer engagement. Store Performance & Reporting

Monitor and track store metrics, lead conversion rates, and customer interactions.

Ensure store targets and incentives are met by optimizing the customer experience.

Maintain accurate records using CRM tools and Excel for lead tracking and performance analysis.