Store General Manager

At HomePro Malaysia, we’re passionate about helping Malaysians create their dream homes through quality products and excellent customer experiences. We are seeking experienced and driven Store General Manager to lead our branches across Malaysia. This role offers full ownership of store performance, team leadership, and opportunities for long-term career growth.

(Locations: KL, JB, Melaka, Penang, Perak)

Key Responsibilities

• Oversee day-to-day store operations to achieve sales, profitability, and service targets.
• Control expenses, shrinkage, and inventory levels in line with company policies and KPIs.
• Implement effective sales strategies, store standards, and visual merchandising to drive customer engagement.
• Recruit, train, and lead employees, providing coaching and performance management to build a high-performing team.
• Ensure compliance with company procedures, safety, and customer service standards.
• Handle customer issues professionally and strengthen HomePro’s brand reputation.
• Conduct sales analysis and competitor benchmarking to identify opportunities for growth.
• Foster a positive, productive, and customer-focused work environment.

Requirements

• Diploma/Degree in Business Administration or related field.
• Minimum 5 years of proven experience managing large-format retail operations (e.g., department stores, home improvement, hypermarkets, or similar).
• Strong leadership background with experience leading multi department teams
• Good knowledge of sales, merchandising, and retail operations.
• Analytical, detail-oriented, and able to manage budgets and KPIs.
• Strong interpersonal and communication skills (Mandarin is an advantage).
• Flexibility to work weekends, public holidays, and extended hours (retail nature of the job).

What We Offer

• Attractive sales incentives upon achieving store targets.
• Career advancement in a fast-growing regional retail brand.
• Training and professional development programs.
• Staff discounts and other employee benefits.

Lead a store, inspire your team, and grow your career with HomePro.

Apply now and join our leadership team!