Store In-charge (Quick Commerce)

Store In charge (Quick-commerce/Grocery/Retail preferred)

Prefer Immediate Joiner – Max 15 Days

Job Description

Works in shifts and is fully accountable for the overall performance and day-to-day operations of the assigned store.

Specific Activities to be Done:

• Metrics
• Responsible for store-level metrics: OTD (On-Time Delivery), write-off, customer complaints, and attrition
• Monitoring
• Monitor and analyse key reports to take necessary actions for improving OTD, write-offs, DER, and customer complaints
• Ensure timely execution of GRN, PRN, cycle count, and FEFO/expiry-related processes
• Handle basic P&L understanding for store-level cost and efficiency
• Store Operations
• Ensure store processes are followed as per SOP
• Track live dashboards to resolve any operational bottlenecks in real-time
• Ensure process adherence and compliance at the store level
• People Management
• Create and manage staff rosters and ensure adherence
• Supervise, counsel, and guide store team members
• Drive recognition and manage discipline with timely feedback and warnings
• Strong understanding of retail store operations

Skills:

1. People management

2. Good communication skills

3. Leadership and team handling

4. Operational and process orientation

Personal Attributes:

1. Customer focus (internal/external)

2. Timeliness

3. Initiative and ownership

4. Speed and execution mindset

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person