Store Manager (Arcade / Claw Machine)

About the role

Fully responsible for store operation and management in an amusement park setting, ensuring normal operation, implementing the company's various marketing strategies, and leading store employees to achieve revenue targets.

Key responsibilities

• Fully responsible for store operation and management, ensuring normal operation, implementing the company's various marketing strategies, and leading store employees to achieve revenue targets
• Responsible for the planning and specific implementation management of amusement activities, the division of labor and job training for each position, and continuously improving the professional abilities of employees
• Responsible for implementing all operational norms and standards of the store, inspecting and supervising employees to strictly follow the company's service regulations and quality requirements to ensure the safety of the store and customers
• Collect and provide feedback on customer feedback and requests for the store, and handle customer complaints and various issues that arise during service work properly
• Willing to have business trip

About you

• Bachelor's degree or above, with priority given to majors in management or marketing
• More than 2 years of experience in store management (amusement park, amusement park operation)
• Basic understanding and implementation experience in sales management, performance improvement, personnel management, and product management of stores
• Language proficiency: English, Indonesian
• Good communication skills, analytical and problem-solving abilities, strong resilience and a desire to take on challenges
• Strong data sensitivity, proficient in analyzing, budgeting, summarizing, and planning store data