Store Manager

52Toys (Thailand) Co., Ltd. is the Thai branch of the leading Chinese IP-driven toy company, 52TOYS Development Co., Ltd., which specializes in art toys, mystery boxes, and collectible figures. The company operates both online and through a growing network of physical stores across Thailand.

Brand Proposition: PLAY FOR FUN

Mission: To Make Life More Interesting

Vision: To Become a Great Toy Company

What you'll be doing

1. Sales target management

• Plan and achieve sales targets as assigned by the company.
• Monitor, analyze, and report store performance.
• Develop strategies to improve sales and operational efficiency.

2. Human staff management

• Supervise, manage, and lead the store team to ensure efficient operations.
• Prepare work schedules, assign tasks, and monitor employee performance.
• Train, coach, and motivate team members.

3. Inventory management

• Control and monitor inventory levels to ensure stock accuracy and availability.
• Plan product ordering, receiving, and inventory turnover efficiently.
• Prevent and resolve inventory loss or stock discrepancies.

4. Promotion management

• Implement and monitor promotional activities according to company plans.
• Coordinate with relevant departments to support marketing campaigns.
• Evaluate and report the effectiveness of promotional activities.

5. Display management

• Ensure product displays and promotional materials are in line with company standards.
• Maintain the store image and atmosphere to attract customers.
• Regularly inspect store cleanliness and sales floor readiness.

6. Customer management

• Ensure customer satisfaction and provide a positive customer experience.
• Handle customer complaints, issues, and feedback appropriately.

What we're looking for

• Education: High School Certificate (M.6), Vocational Certificate, Diploma, or higher qualification.
• Experience: At least 3 years of experience as a Store Manager or Assistant Store Manager in the retail industry.
• Retail Knowledge: Strong understanding of retail operations, store management, sales performance, inventory control, and customer service standards.
• Leadership Skills: Proven ability to lead, motivate, and develop store teams while driving operational excellence and sales growth.
• Communication: Excellent communication and interpersonal skills with the ability to build positive relationships with customers and team members.
• Problem Solving: Ability to work under pressure, make sound decisions, and resolve operational challenges effectively.

What we offer
Our commitment at 52TOYS (THAILAND) Co., Ltd. is to provide our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

• 6 Working days with 1 days off
• Social Security from the probation period
• Public Holidays
• Annual Leave
• Year-End Bonus (According to operating results)

Location

Central Westgate, Emsphere, Samyan mitrtown