Store Manager

It’s an exciting time to join RSEA Safety!

We are looking for an enthusiastic, strong leader and excellent coach to manage our RSEA Safety Store in Toowoomba!

Let's talk about the role!

As Store Manager, you will take ownership of the day-to-day performance of the Toowoomba store, leading and developing your team to deliver strong customer service, sales and operational outcomes.

You will be a hands-on leader and excellent coach who can motivate your team, drive performance and create a positive store environment. You will be comfortable setting and driving KPIs, managing visual merchandising and in-store promotions, and balancing the various operational and retail activities that come with running a busy store.

We are looking for an outgoing, natural leader who can inspire people and bring their team on the journey with them.

This is an excellent opportunity for an experienced retail leader looking to take the next step in their career with Australia's largest independent safety business.

Key Responsibilities:

• Drive the store to achieve financial and operational targets through sales performance, KPIs, inventory management and shrinkage control
• Lead and deliver an exceptional customer experience and high service standards
• Lead, develop, coach and motivate your team to achieve strong performance
• Manage visual merchandising and in-store promotions to ensure excellent execution
• Manage and monitor store costs in line with business requirements
• Build and maintain strong customer relationships and loyalty
• Create a positive, vibrant and high-performing working environment
• Take a proactive approach to supporting the broader retail network
• Manage scheduling, rostering and reporting requirements

Skills / Experience / Qualifications:

• Previous retail management experience
• Strong business acumen with experience managing financial and operational KPIs
• Self-motivated with a genuine focus on delivering excellent customer service
• Strong interpersonal skills with demonstrated experience leading and developing teams
• Experience with visual merchandising and in-store promotions
• Highly developed communication skills with the ability to work across all levels of the business
• Comfortable working in a fast-paced retail environment
• Strong computer literacy; experience with systems similar to Pronto would be advantageous
• A genuine interest in the RSEA Safety brand and our customers

Let's Talk About Us

RSEA Safety is Australia's largest independent safety business, providing workwear, PPE, footwear and workplace safety solutions to customers across Australia and New Zealand.

Our customers range from individual tradies and local businesses through to some of Australia's largest organisations across construction, infrastructure, transport, logistics, manufacturing and other industrial sectors.

Our stores offer an extensive range of leading workwear and safety brands including Carhartt, Steel Blue, Blundstone, CAT, 3M and Uvex, alongside our broader range of workplace and safety solutions.

We are a fast-paced and growing business, and our people play a huge part in delivering the service and expertise our customers rely on.

If you're an experienced retail leader who enjoys developing people, driving results and being hands-on in your store, we'd love to hear from you. Apply today!

RSEA Safety's values – Real, Striving, Excellence and Agile – form the basis of our culture, our approach to service and everything we do.