Store Manager

About the Role

Sysmantech Group is opening a new Laptop Store in Sulthan Bathery and is looking for an experienced and energetic Store Manager to take responsibility for the overall operations and sales performance of the store.

The Store Manager will be responsible for managing daily store operations, leading the sales team, achieving sales targets, maintaining customer satisfaction, and ensuring the store delivers an excellent brand experience.

Key Responsibilities :-
Store Management

• Manage the day-to-day operations of the Store.
• Ensure the store is clean, organized, and maintained according to company standards.
• Ensure proper product display, pricing, promotional materials, and visual merchandising.
• Monitor stock availability and coordinate with the backend team for replenishment.
• Maintain proper billing, documentation, and daily sales records.
• Ensure smooth opening and closing procedures.

Sales & Target Achievement

• Achieve monthly and annual sales targets for laptops, desktops, printers, accessories, and related products.
• Lead the sales team and allocate daily responsibilities and targets.
• Monitor individual salesperson performance and conversion rates.
• Generate walk-in sales and actively follow up with enquiries and leads.
• Identify opportunities for upselling and cross-selling accessories, printers, protection packages, and other products.
• Monitor competitors, pricing, offers, and market activities in the local area.

Team Management

• Recruit, train, guide, and motivate store sales staff.
• Conduct daily briefings and review sales performance.
• Train employees on brand products, features, offers, financing options, and sales techniques.
• Ensure excellent customer handling and professional behaviour by the team.
• Manage staff attendance, discipline, and daily activities.

Customer Relationship Management

• Handle important customers and assist the sales team in closing high-value deals.
• Resolve customer complaints and ensure a positive buying experience.
• Maintain relationships with existing customers and generate repeat business.
• Follow up on pending enquiries and quotations.

Local Marketing & Business Development

• Develop local marketing opportunities to increase store footfall.
• Build relationships with nearby businesses, educational institutions, offices, apartments, and other potential customer groups.
• Coordinate promotional campaigns and customer engagement activities.
• Identify local corporate and institutional sales opportunities and coordinate with the respective sales team.

Reporting & Administration

• Prepare and submit daily and monthly sales reports.
• Track sales targets, achievements, enquiries, conversions, and pending leads.
• Monitor stock movement and coordinate stock requirements.
• Ensure proper handling of cash, billing, invoices, and store documentation.
• Report market feedback and competitor activities to management.

Products

The Store Manager will oversee sales of:

• Laptops
• Desktops
• Printers
• Accessories
• Gaming Laptops
• AI PCs / AI Laptops
• Monitors and Peripherals
• Protection & Warranty Packages
• Other related IT products

Candidate Requirements

• Minimum 2–4 years of experience in retail sales or store management.
• Experience in laptop, computer, printer, electronics, or IT retail is preferred.
• Previous experience managing a sales team will be an advantage.
• Strong sales and customer-handling skills.
• Good communication and negotiation skills.
• Target-oriented and capable of driving team performance.
• Good knowledge of computers, laptops, printers, and related products.
• Ability to handle store operations independently.
• Willingness to take ownership of the new store and develop the local market.

Preferred Skills

• Retail Store Management
• Sales Management
• Team Leadership
• Customer Relationship Management
• Target Achievement
• Lead Conversion
• Product Knowledge
• Inventory Management
• Local Marketing
• Negotiation & Closing
• Reporting & Administration

Salary & Benefits

• Salary: ₹18,000 – ₹25,000 per month, based on experience and capability.
• Performance Incentives: Available based on store sales and target achievement.
• Career growth opportunities within Sysmantech Group.
• Opportunity to manage and grow a newly established store.

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person