Store Manager

Job Functions :

· Handle overall retail / outlet activities.

· Ensure outlet budget and sales target set by the Company is achieved.

· Maintain awareness of market trends in the retail industry.

· Monitor and analyze sales performance and merchandise mix.

· Manage the selling floor, housekeeping & merchandise display.

· Ensure outlet is compliance with the health and safety policy.

· Handle outlet promotional activities.

· Handle all customer queries & complaints.

· Replenish stock & ensure stock level is healthy & accurate.

· Handle day to day administration function of a branch.

· Handle manpower management.

· Conduct performance appraisals to assess training needs and building career path for the staff.

· Liaise with HQ / Senior Manager office.

· Any other ad-hoc task assigned.

Requirements :

· Minimum 8 year(s) experience & knowledge in retail branch management.

· Possess own transport and willing to travel.

· Willing to work extra hours and on public holidays.

· Mobile to be transfer from outlet to outlet.

· Has good communication skills and observation skills.

· Possesses good problem-solving skill, customer service skill, leadership, display & merchandising skill.

· Must be self-motivated, proactive, good interpersonal skill, able to multitask and work under pressure.