Store manager

📍 Doncaster Westfield & The Glen Shopping Centre

💰 $65000-85000 + superannuation

About the Company

JSY Tea is an oriental tea brand dedicated to bringing authentic Eastern tea culture to Australia.

We combine retail and hospitality in a unique dual operating model, offering both premium tea products and a thoughtfully crafted in store beverage experience.

This retail + hospitality hybrid model provides a strong, well-rounded environment for professional growth . developing both operational discipline and service excellence.

Our vision is to bring the world's finest teas to one city, sharing tea as a cultural experience rather than just a product.

About the Role

This is a hands on leadership role in a dual retail and hospitality environment.

As Store Manager, you will oversee daily operations while leading a team across both retail sales and beverage service, ensuring consistency, efficiency, and high standards in all areas.

This role offers dual capability development in people leadership, commercial awareness, and hospitality execution.

Key Responsibilities

Manage daily store operations across retail and hospitality functions

Lead, train, and support team members in both sales and service

Drive sales performance and monitor daily and weekly targets

Manage staff rosters and floor coverage across peak periods

Oversee stock control for both retail products and beverage ingredients

Maintain high standards of cleanliness, presentation, and food safety

Deliver a consistent customer experience aligned with the JSY Tea brand

Build a professional, reliable, and mature team culture

Skills & Experience Required

Minimum 1 year experience in a retail and/or hospitality management role

Comfortable working in a fast paced, dual-operating environment

Strong leadership and people management skills

Confident in overseeing both service and retail operations

Genuine interest in tea, beverage culture, or Asian food & drink traditions

Strong organisational and communication skills

Proactive, reliable, and solutions-focused

Must have existing Australian work authorisation rights

What We Offer

$65000-85000 + superannuation➕ sales bonus

Full-time leadership role with operational depth

Opportunity to grow with an expanding tea brand in Australia