Store Manager

Job Overview

Spot Dessert Bar is seeking an experienced Store Manager to own the day-to-day operations of our location — leading the team, managing schedules and inventory, hitting sales and labor targets, and stepping in wherever needed. This role is built for someone ready to take full ownership of a location and grow with our expanding brand.

Key Responsibilities

Operations

• Own daily store operations, opening/closing procedures, and overall floor performance.
• Oversee cash handling, register accuracy, daily deposits, and end-of-day reconciliation.
• Manage inventory: track levels, place orders, control waste, and coordinate replenishment with vendors and management.
• Ensure full compliance with health, safety, food safety, and company policies.

Team Leadership

• Supervise Shift Leaders and front/back-of-house staff across all shifts.
• Build weekly schedules, manage labor to target, and approve shift coverage.
• Train, coach, and develop team members; deliver feedback and address performance issues.
• Support hiring — interview candidates and making recommendations to the General Manager.

Guest & Sales

• Drive daily sales, upselling, and monthly target performance.
• Resolve escalated guest concerns professionally and maintain a high service standard.
• Step in at any FOH or BOH station when needed to support the team.

Reporting

• Report daily performance, staffing, and inventory needs to the General Manager / ownership; flag operational, maintenance, or staffing issues promptly.

Skills & Qualifications

• 3+ years in restaurant/food service leadership; prior Shift Lead or Assistant Manager experience required.
• Must have or be able to obtain a Food Protection Certificate.
• Proven ability to manage a team, schedules, and labor cost in a fast-paced environment.
• Strong understanding of inventory, ordering, and cost control.
• Comfortable with POS systems, cash handling, and basic operational reporting.
• Excellent communication, coaching, and de-escalation skills.

Compensation & Benefits

• $70,000 annual base salary + performance bonus up to 60k tied to sales, labor cost, and operational targets.
• Employee discount · Paid training · Growth path toward General Manager.

If you have a positive attitude, strong work ethic, and the drive to lead a location and grow with us,
We'd love to hear from you.

Pay: $70,000.00 - $100,000.00 per year

Work Location: In person